Something for Square Enix to Read

[SakiKoyo]

158. Under Article 26, should the goods fail to conform with the sales contract, the consumer is entitled to: a) repair or replacement; b) a price reduction; or c) rescission (termination) of the contract. In the first instance, the trader has the choice of remedying the problem by either repair or replacement, which means that the consumer does not have the automatic right to reject the goods and claim a refund. Should neither repair nor replacement be possible, the consumer may then choose between price reduction and rescission, although rescission is not an option for minor defects.

159. Under a "second tier" of remedies, the consumer may resort to repair, replacement, price reduction or rescission if the trader: a) refuses to remedy the problem; b) fails to remedy the problem within a "reasonable time"; c) has tried to remedy the problem, causing "significant inconvenience" to the consumer; or if d) the same defect has reappeared more than once within a short period of time.

article 159 from the parliament link below i think it was has been met can we get a price reduction or compensation for the service and lack of, or be at least more transparent on the issues and lay out on the forum more whats going on, when people can expect to get on and do such. Early Access was a Advertised item for preordering and the end user is left repeatedly button bashing to hopefully connect or be sent back to the main menu.

More Details SE! Give us more of an idea whats going on, as we cant have this happen at launch day get it sorted!.
http://www.lawyerlocator.co.uk/lawye...nsumer-rights/

http://www.thrings.com/site/news_eve...w_not_fit.html
http://www.publications.parliament.u.../126/12610.htm
http://www.commerce.wa.gov.au/consum...r_purpose.html