GM Petition Service Technical Difficulties (Aug. 25)

[NOC_EU]

We are currently experiencing technical difficulties with the North American GM Petition Service due to a network maintenance. The issue is currently being addressed, and new updates will follow as additional information becomes available.

The European GM petition service is operating as normal and users may still place GM calls for urgent issues. However, please be aware that there may be significant delays until these GM calls can be answered.

We apologize for the inconvenience.


[Date & Time]
Aug. 25, 2013 since 1:00 a.m. (PDT)

[Details]
- North American GM petition service for FINAL FANTASY XIV: A Realm Reborn is unavailable.

[Cause]
Network maintenance

[Affected Services]
- FINAL FANTASY XIV: A Realm Reborn GM Petition Service

[NOC_NA]

We are currently experiencing technical difficulties with the North American Square Enix Support Center. The issue is currently being addressed, and new updates will follow as additional information becomes available.

We apologize for the inconvenience and thank you for your patience.

[Date & Time]
Aug. 25, 2013 from 1:00 a.m. (PDT)

[Details]
- Assistance from the Support Center is unavailable.

[Cause]
Under investigation

[NOC_NA]

We were experiencing the following technical difficulties with the GM petition service and North American Square Enix Support Center. However, we are happy to announce that these issues have been addressed.

We apologize for any inconvenience this may have caused and thank you for your patience.

[Date & Time]
Aug. 25, 2013 from 1:00 a.m. to 9:00 p.m. (PDT)

[Details]
- GM petition service for FINAL FANTASY XIV: A Realm Reborn is unavailable.
- Assistance from the Support Center is unavailable.

[Cause]
Network equipment error

[Affected Services]
- FINAL FANTASY XIV: A Realm Reborn GM Petition Service
- North American Square Enix Support Center