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Thread: Runtime Error

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  1. #1
    Player
    Veyna's Avatar
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    Sep 2013
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    2
    Character
    Veyna Sparkles
    World
    Diabolos
    Main Class
    Conjurer Lv 50
    I, too, am having this problem.

    The first two weeks the game was live, I was on Windows XP 32bit with 2 gigs of ram. I upgraded to 6 gigs of ram (all were tested and are working properly) and reformatted to Windows 7 64bit and I have had this error ever since. I have uninstalled and re-installed the game, updated drivers and tried older versions, and have all Windows updates, yet this error comes and goes for me. I've gone 3 days without having it (after a fresh re-install of the game), only to get hit with it 8 times in one day. There's really no pattern to replicate it. I've had it pop up while zoning, while standing still (once while I wasn't even at the computer), while running to a fate or quest, and immediately upon entering the game. It really sucks and I'm anxiously waiting (hoping..) for a fix. I play a lot of games and haven't encountered this issue in any of them.
    (2)
    Last edited by Veyna; 10-12-2013 at 09:14 PM.

  2. #2
    Player HeroSamson's Avatar
    Join Date
    Oct 2013
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    1,006
    Character
    Zanon Reeves
    World
    Cactuar
    Main Class
    Gladiator Lv 100

    Solution I believe.

    So I tried something new.

    I decided for a Second time to re-installed windows 7 and drivers.

    Clean slate-

    I installed all updates first Minus my video card.

    I decided not to download firefox yet, I used IE to download the FFXIV client.

    I right clicked the install and put it on administrator something new happened direct9x popped up and installed.

    After that was done, I right clicked the FFXIV desktop icon and also put that in run administrator which downloaded the update.

    After I installed my video card using my cd with my first update-

    The game runs actually better than before and I haven't crashed, so far so good, I know a lot of you might not wanna do this but I was at me wits end and decided to just do it had windows old to gain back all my old stuff so if you don't wanna rely on SE try that.
    (0)

  3. #3
    Player
    Astrolia's Avatar
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    Aug 2013
    Posts
    85
    Character
    Astrolia Sonne
    World
    Hyperion
    Main Class
    Thaumaturge Lv 50
    I take it back. Got my first C++ error in about a month. After several weeks of constant C++ runtime errors built a new computer and they stopped. Today, just sitting there around in Aleport, doing NOTHING and C++ runtime error. I don't know why I'm ever typing this. Have yet to see a single tech support guy respond to any threads in this forum, but wanted to make sure even someone that STOPPED having the issue, got one today.
    (1)

  4. #4
    Player
    KingofDunkshire's Avatar
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    Sep 2013
    Posts
    23
    Character
    Jesse Dunkshire
    World
    Gilgamesh
    Main Class
    Marauder Lv 70
    Quote Originally Posted by Astrolia View Post
    I take it back. Got my first C++ error in about a month. After several weeks of constant C++ runtime errors built a new computer and they stopped. Today, just sitting there around in Aleport, doing NOTHING and C++ runtime error. I don't know why I'm ever typing this. Have yet to see a single tech support guy respond to any threads in this forum, but wanted to make sure even someone that STOPPED having the issue, got one today.
    The sad thing is it's a corrupted file issue that has to be corrected by a programmer, there's really nothing on our end that can fix this issue and the fact that SE hasn't done anything to fix or help just looks like they are ignoring the issue cause let's face it, they are in some deep water when it comes down to delivering to their fans the past 13 years to the point they are losing money every quarter.
    (1)

  5. #5
    Player
    Wildsprite's Avatar
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    Jul 2011
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    1,299
    Character
    Moonfrost Hailstorm
    World
    Zalera
    Main Class
    Dancer Lv 100
    Quote Originally Posted by KingofDunkshire View Post
    The sad thing is it's a corrupted file issue that has to be corrected by a programmer.
    it's not corrupted files, its bad code that they didn't notice. and honestly I don't have any hope they will hunt for and fix said code either.

    corrupted implies that the issue was not there when they released it. it was and they didnt notice it
    (1)

  6. #6
    Player
    Kittra's Avatar
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    Apr 2011
    Posts
    349
    Character
    Kittra Thelder
    World
    Hyperion
    Main Class
    Lancer Lv 50
    Quote Originally Posted by Wildsprite View Post
    it's not corrupted files, its bad code that they didn't notice. and honestly I don't have any hope they will hunt for and fix said code either.

    corrupted implies that the issue was not there when they released it. it was and they didnt notice it
    Personally, I'm more inclined to believe the corrupted files bit as not everyone experiences this issue.
    If it were bad code, everyone would have the issue and you can bet it would have been taken care of by now. =\
    (0)

  7. #7
    Player
    Lisotte's Avatar
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    Jun 2013
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    339
    Character
    Lisotte Poena
    World
    Sargatanas
    Main Class
    Warrior Lv 80
    It happened to me as I was loading into Titan HM from Uldah O.o Luckily my party waited the minute it took me to reconnect, but boy does this error suuuuck
    (1)

  8. #8
    Player
    Tig70's Avatar
    Join Date
    Aug 2013
    Posts
    6
    Character
    Tater Salad
    World
    Balmung
    Main Class
    Gladiator Lv 31
    BUMP
    (1)

  9. #9
    Player
    Wildsprite's Avatar
    Join Date
    Jul 2011
    Posts
    1,299
    Character
    Moonfrost Hailstorm
    World
    Zalera
    Main Class
    Dancer Lv 100
    Quote Originally Posted by Kittra View Post
    Personally, I'm more inclined to believe the corrupted files bit as not everyone experiences this issue.
    If it were bad code, everyone would have the issue and you can bet it would have been taken care of by now. =\
    that is incorrect, not everyone is getting this issue because not everyone has the same hardware/drivers, it is happening mostly to people with AMD and Nvidia Video chipsets. but not all. if it were corrupted files you would be able to fix it with a reinstall but that doesn't work because it's not, it's bad code calls used in the visual C++ library.

    if you look up the error there are all sorts of fixes, some work some do not, but none work for this game. not one. I tried reinstalling. didn't work game crashed within 5 minutes of logging in. tried some of the other fixes like reinstalling all Visual C++ libraries also didn't work. tried a fresh install of windows with no visual C++ libraries. still didn't work. the problem is bad code and the only ones that can fix is are SE and they have acknowledged this as a problem but I suspect they still haven't found a clue as to the cause

    I should also note I didn't get this problem myself even once during the first 3 beta phases
    (3)
    Last edited by Wildsprite; 10-19-2013 at 01:45 PM.

  10. #10
    Player
    Squa11_Leonhart's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    1,123
    Character
    Kaya Yuuna
    World
    Cerberus
    Main Class
    Archer Lv 70
    I would be more inclined to believe it is related to certain third party applications interfering with the process in some way.
    (0)

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