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  1. #11
    Player
    Kato's Avatar
    Join Date
    Aug 2013
    Posts
    7
    Character
    Kato D'uarte
    World
    Goblin
    Main Class
    Conjurer Lv 33
    The sad part is they will likely just keep it as is until enough people just flat out quit instead of fixing the problem. They are all about temp repairs instead of digging in committing some cash and increasing the NA/EU servers. It all started with a 2 day open beta (Look what they would have found in a week, maybe they new it and for monetary reasons wanted to collect all that order money and just temp fix everything "Later"). You would think after the travesty of 1.0 they would want to roll out smooth to maximize customers and revenue, but no, lets go off half cocked and just keep saying "Oh so sorry please keep trying to play though we need the cash", seriously? I know in society these days companies do not give a crap about customers, they see them as one does not matter another will show up, and thus do not really care what we think much less Insuring we have a good experience, Its more about schedules and collecting cash with minimal expenditures. Maybe a mass of refund requests will wake them up but likely they will just deny all requests while doing nothing to correct what is terrible service. If your car repairman charged you for repairs but only did 30% of the repairs and offered only an apology instead of correcting errors, would you still go there? well right now we are paying (We bought the game and the first month was included in the price) and we are paying to be told "The world is full right now. Wait for a spot to open and try again later." and the sad part is you are not even giving us a plan of action to correct it, all you are telling us is that we must suffer through restriction so that some people can enjoy the game. Shows a complete lack of caring about your customer base. If you guys can not manage the game at this point sell it to a COMPETENT COMPANY who knows how to fix your shortcomings which seem to be many. I hope it costs you, I hope your willingness to disregard your customer base and the Quality of your service digs deep into your future as a company.
    (2)
    Last edited by Kato; 08-28-2013 at 11:44 AM.