I would like to know the following:

Why am I automatically getting kicked out of que and received the 1017 Server is full message?

Why are the servers so small?

How long is it going to take for SE to fix these problems so everyone can play?

This is poor management IMO, and the whole, "Just keep trying" crap is very distraught.

"We are sorry for the inconvenience", is nothing but useless words no one cares to hear.

I would at least like update on how this is getting fixed, and an ETR. Acknowledgement that you are doing something about, and the above mentioned at least lets us know you are aware of it and trying to fix it.

Nothing means you could care less and don't care at all.