Quote Originally Posted by OrganizationXIll View Post
You paid for a disc/launcher which works. The service you pay for is the game. They are giving you a free month to start with so you haven't paid for the game yet.
Hmm - so let me get this straight - if you pay for a game that includes 30 days of free online play you are not really entitled to play until those 30 days are up and if you are lucky enough to get some play time during those first 30 days you should consider yourself lucky? All you paid for is the right to install the game on your PC/Console? If a game includes 30 days of as part of the package then you have paid for it and are entitled to expect to be able to log in and start playing. Of course any new online game can experience teething problems but I think what we have seen over the past few days goes far beyond that.

I was able to read the latest letter from the producer in between login attempts (http://forum.square-enix.com/ffxiv/threads/70037) and not once did he mention the current problems. If you read the full letter it seems to have come from a parallel universe where everything went according to plan and we are all online playing as he writes. He ends his glowing letter with: "And now it’s time for this hardcore gamer to have some fun! See you all in Eorzea!!!" - we can only hope.