I totally agree that people should get compensation, I mean we as paying customers did not receive the product we paid for, did not get sufficient explanation why we weren't given said product, did not even get the attention of the vendor. can you imagine this anywhere else and be okay with it? and all of you seasoned MMO veterans, keep the "this is normal for an MMO launch, nothing compared to XXX" to yourself. words like that are exactly what's preventing the situation from getting better. just because there is worse does not mean I have to accept what's bad.

and let's face it there ain't gonna be many more people on launch day. I mean there will be more people gradually, but since there nothing stopping people with intention of purchase to gain early access, there won't but a surge of newcomers.