The server is full, try again later (1017)

[Ayella]

What I don't understand is how SE didn't anticipate this many players... they know exactly how many preorders they have... why wasn't all of this prepared for.

[Striker_Atlas]

they have sincerely dropped the ball on this, whatever text they put on their information pages, they KNEW how many pre orders were sold, and they also Knew from 4 iterations of beta testing the server loads. they knew how ofent the 1 server that handles instances was getting hit.
if they didnt, they need a better support crew.

They plain and simple aren't prepared for this weekend and launch in less than 2 days.

Striker.

[Reseki]

wasn't their login limitations supposed to end at 9:30am? Cause it is now 1:00pm pst

[Akutareru]

The FINAL FANTASY XIV: A Realm Reborn promotion and Lodestone websites were previously experiencing congestion from approximately 8:12 a.m. (PDT) on Aug. 25, 2013, but we are pleased to announce that the congestion has been relieved.

Am I the only one who finds this sad? I mean, there wouldn't even BE congestion if people could actually play the game...

[Mimzel]

They should implement a QUEING system again ASAP because not having a queing system is increadibly poor customer service!

10+ points for handcrafted game
-10 points for customer service!

[Dallie]

Beta/EA is one thing, but an error like 1017 would be unacceptable post-launch. At that point I will be paying for access to the characters I have created; not letting me in is a denial of service.
Besides, if I was allowed to create that character, clearly the world was not full yet. So don't tell me it's full when logging in. It's not like it's hard for S/E to see the # of unique service accounts that have characters on any given world.

/agreed

The world is obviously not full since it told me so 5 minutes after they came back up, i'm guessing they're monitoring for an extended period of time to see how the fixes are progressing, but they need to come out and say that. It's not like everyone and their dog isn't aware of the problems now, staying quiet about it is doing more harm than good.

[matthew_martigan]

havent been able to get into game all day, wife is having same problem as well. 1017 is kicking SE in the nuts this is getting really stupid now.

[Divina]

While im not the one to complain i am getting a bit frustrated as this knocks off tons of playing time and slows me down, i understand what Mr Yoshida and company are doing but this isnt the way, locking people out the server with a limit will only upset people more, what they should do until they fix this issue with NA/EU servers is just let us go to the JP servers, set up a transfer so we can all just go elsewhere because i surely do not want to start over, or even add a que like everyone is asking, the world full 1017 error is extremely annoying.

[Dallie]

they have sincerely dropped the ball on this, whatever text they put on their information pages, they KNEW how many pre orders were sold, and they also Knew from 4 iterations of beta testing the server loads. they knew how ofent the 1 server that handles instances was getting hit.
if they didnt, they need a better support crew.

They plain and simple aren't prepared for this weekend and launch in less than 2 days.

Striker.

Not to defend what's gone down thus far, but they built the instancing and lobby servers well before the final pre-order numbers came in. They could have adjusted accordingly, had they had a longer or earlier P4, but they didn't. A lot of people didn't pre-order until after trying OB, which is why most companies don't have their OB less than a week before early access.

[Zanastrahan]

Same issue in Gilgamesh world.