The server is full, try again later (1017)

[Deathseed]

Its hard at this point (release) to cut them anymore slack with the lack of clear communication that has been provided aside from blanket apologies.

Apologies are meaningless, what is important at this point is clear communication and timeframes of resolution. The post today was very confusing and unclear as to which datacenter (or both) they were referring to.

Everything up until today can be written off as early access woes. However, today is the official release and there are outstanding issues across the board:

1. A population of people who pre-ordered/bought the game still have not gotten their pre-order code or digital rights confirmation - players can't get access to the game

2. Server capacity has been lowered, mixed with no idle auto-disconnect feature keeps server at full or near capacity around the clock - players can't get into the game
-This causes people to game the system by leaving players logged in 24 hours a day in order to get around the login process and worsens the login wait times.

3. Some servers are locked to new character creation (on the day of release....) and cannot play with friends who are on a locked server - players can't play with friends
-The server queue system is not working, players get error 1017 a world is full and must sit and spam the login screen to try to get into the game

4. The error 90000 issue is still occurring and removes players from the game and depending upon time of day can't take extreme amounts of time to get in due to #2/#3

5. There has been no direct and clear communication from SE to the NA/EU datacenter customers about a plan to resolve the capacity issues or fix the queue system - This is the #1 rule of IT outages

Remember today is launch day, they had a 1 million player beta 10 days prior, they have historical evidence of prior AAA MMO launches, and this is an MMO re-release. Its very difficult for even the most patient of us to just sit here and hope.

Absolutely this. I don't understand how companies releasing AAA MMOs are always so unprepared on release day. And how in the hell is there not a properly functioning queue system or idle auto-kick? This is plus the lack of clear communication is simply unacceptable.