I feel like yelling at a wall, not even funny

I feel like yelling at a wall, not even funny
is anyone really shocked that SE is failing YET AGAIN, if you are then your weren't paying attention!
I got excited, I was placed in queue and only 20th in line. I click back to say "hey I got in queue" then the 1017 error popped up over the queue box and kicked me from the queue. Bravo Square Enix, Bravo.

Very few mmo launches happen without a mess @ the beginning... I'm not advocating for it being acceptable but come on everyone... what else did you expect.

I expect to at LEAST sit in a queue. Not play press the button faster than someone else in for hours on end to even log on.
I am so sick of hearing this excuse....
What did I expect:
1. Really long queue times
2. Possible emergency hot fixes
3. TO SEE THE GAME ON RELEASE
4. Customer support, not the proverbial "Sorry No Ones Home"
5. Oh and lets not forget...not to get carpal tunnel syndrome from trying to log in to a game.
I mean I understand there are going to be issues but some of us have spent days trying to log in others have gotten in and have either been booted or logged out. This is not what a game company should be expected to produce. I would love to one day be part of a company that produces games but at this moment if SE asked me to work for them I would not accept it. Why? I don't want to be associated with this type of thoughtlessness.

I expect more... a HIGHER standard if you will. This is a re-release and you would have thought... hey other MMOs had these problems (design, software, or hardware problems) maybe we should fix those instead of repeating them?
It should have been obvious from the Early Access weekend that there were problems with the servers. So either push back actual release date OR be 100% transparent with what exactly the issue is and how you're going to fix it. IN FULL DETAIL.
Explain where you think the problem is coming from, explain (IN DETAIL) why you're taking the actions you are taking, explain how (and when) things might get better and if it's going to affect a lot of players then ALSO EXPLAIN how you're going to compensate them for their "understanding and continued support".
Here's the BIGGEST ISSUE, I know that there are folks who are able to play (whether it's on JP servers or they never logged out) so the fact that I can't play FRUSTRATES me the most.
In fact, I'd almost opt for a Nuclear option (having SE hit a wipe-all to ALL SERVERS both JP and NA/EU) once they have "fixed" their server problem.
so is it better to just make a char and play on a JP server from now on?
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