Freeze/Crash & BSOD issues

[Raist]

I'm having this nVidia driver crash for months now, upgrading or downgrading drivers doesn't work. Tried several gfx settings, didn't work. I've played for an hour in coil t4 today, I crashed 3 times. Every time i crash, my sound cracks, my screen goes black or show a lot of gfx glitches. Windows is trying to shut down FF XIV. The thing is, it's the gfx driver that crashes, meaning anything gpu accelerated doesn't work anymore, I can't even browse websites. I have to reboot my system in order to do anything again.

This has been going on for months(!) and has come to a point I'm even considering buying a new gfx card while my card can run this game on (almost) highest settings prefectly.

I have a GTX660 Ti OC from Gigabyte on a Win7 64bit, current driver version : 332.21
Soundcard : Creative Soundblaster Zx

Really getting on my (and my LS/FC's) nerves!

Has there been any feedback on the nVidia issues from SE ?

Have you tried down-clocking the GPU core and/or the memory? You may have 100+ boosts over the non-OC reference designs.

Also, did you verify your PSU is strong enough to support the card? Only mention the PSU because a lot of people have upgraded graphics cards without checking their power capacity, and the newer generations are considerably more power hungry than we've seen in the past. Your system may be pulling in close to 450W+ when this game is in full swing. That would mean at least a 550-600W certified 80+/SLI PSU, or 750-800W generic PSU.

Remember, XIV is coded very inefficiently so it hammers the h3ll out of your hardware with excessive CPU usage and memory transfers, so it will gobble more power than you may see with other games--as well as generate more heat, which can contribute to instability as well and reduce your capacity for overclocking.

[T2teddy]

I don't get a BSOD, I get a complete blackout on the game screen. I play windowed and the frame is full visible as is the task bar, but the game window is black. If I've been fighting something, as long as I keep pushing my rotation buttons, when the video pops back on, the mobs are normally dead. This happened during Garuda when I was tanking and wow was it freaking me out!
It always seems to happen at the worst possible times lol.

[Donoho]

This has also been happening since December. Figured it was time to contribute officially.

It's gotten to the point that I don't want to sign up for Duty Finder or Party Finder anymore and EX Primals are out of the question because this issue could easily cause a wipe. This issue is killing my ability to play the game.

There is not common point at which this happens and has happened at every possible point:
After hours of play (solo in cites, in the field, in a party in an instance, etc.)
After less than an hour of play
At the start screen before I could even connect to a data center

Details using official PC Template:

Time: Random
Frequency: 1 to Many Times a day
World name: Exodus
Character name: Briareos Donoho
Class/Level: BRD 50
Party or solo: Both
Steps:
1. Play Game
2. At some random point Screen Goes Black and must reboot
3. Repeat

Connection Specs
- Type of internet connection/provider: TWC 50Mbs/5Mbs

PC Specs
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
SYSTEM_CPU Intel(R) Core(TM) i7-2860QM CPU @ 2.50GHz (8 CPUs), ~2.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS InsydeH2O Version 1.0 A05
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16365.824MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 32729.828MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 228.699GB SYSTEM_FREEDISC_SPACE 12.767GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 580M
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVxx
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 1998.438 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2048.309 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.3221
SYSTEM_GRAPHICS_DRIVER_DATE 12/19/2013 3:33:31 PM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 580M
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVxx
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 1998.438 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2048.309 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.3221
SYSTEM_GRAPHICS_DRIVER_DATE 12/19/2013 3:33:31 PM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers / Headphones (IDT High Definition Audio CODEC)
SYSTEM_SOUND_DEVICE_ID {1540DEC6-E064-4B5F-BAF6-222FE311CA81}
SYSTEM_SOUND_DEVICE_NAME stwrt64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.10.6320.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/21/2011 11:48:16 AM
SYSTEM_SOUND SAMSUNG-1 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {0DA11DDA-2AA5-479A-84A9-1A076A45A5BB}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0030.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/28/2013 8:38:18 AM
SYSTEM_SOUND Speakers (2- Logitech G930 Headset)
SYSTEM_SOUND_DEVICE_ID {271372C9-2674-49AF-9392-D7E259EF7E97}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.18208
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/12/2013 5:40:58 AM
SYSTEM_SOUND Communications Headphones (IDT High Definition Audio CODEC)
SYSTEM_SOUND_DEVICE_ID {3C3AF891-C32B-4582-BD80-61C91C9009DF}
SYSTEM_SOUND_DEVICE_NAME stwrt64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.10.6320.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/21/2011 11:48:16 AM
SYSTEM_SOUND Digital Audio (S/PDIF) (IDT High Definition Audio CODEC)
SYSTEM_SOUND_DEVICE_ID {FA65BF85-C74D-444D-87FC-801D6DD7C037}
SYSTEM_SOUND_DEVICE_NAME stwrt64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.10.6320.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/21/2011 11:48:16 AM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5DFD5C20-4BB3-11E1-8001444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {7617B1A0-6102-11E3-8001444553540000}
SYSTEM_INPUT_NAME Audio Controls
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Laptop Model Name: Alienware M18xR1

[Raist]

https://www.google.com/#q=NVIDIA+GeF...screen+in+game

looks like the 500 series had some issues with this a while back. Some of the suggestions I saw were to roll back to older drivers (290 series mentioned a few times).

I was once getting weirdness with my laptop's 670MX (black screen and gold vertical lines flashing in). Oddly enough, it only stopped after updating the package for my sound to resolve an issue with the little subwoofer underneath it cutting in and out. So, perhaps a full BIOS and driver checkup from the manufacturer may be in order if you haven't done the whole works yet.

[Roda]

I really wonder why these problems can go on for so long on this game and not any others.
Has there been ANY word on these issues?
(sorry, don't feel like trudging though 52 pages of error logs)

[Donoho]

https://www.google.com/#q=NVIDIA+GeF...screen+in+game

looks like the 500 series had some issues with this a while back. Some of the suggestions I saw were to roll back to older drivers (290 series mentioned a few times).

I was once getting weirdness with my laptop's 670MX (black screen and gold vertical lines flashing in). Oddly enough, it only stopped after updating the package for my sound to resolve an issue with the little subwoofer underneath it cutting in and out. So, perhaps a full BIOS and driver checkup from the manufacturer may be in order if you haven't done the whole works yet.

It's an Alienware M18x purchased in 2012 specifically for gaming and has had zero issues until 2.1. It was spec'd to play anything on max settings and still does so. Since this issue began, I've done Bios updates (system and gfx). Complete driver removal and testing of different versions (nVidia). I've tried the various suggested settings and nothing has stopped this issue that occurs only with FFXIV. I really enjoy this game, otherwise I'd just play something else.

Edit/Addendum:
Logged into the client. Got a phone call. Intro movie is running... Black Screen. This occurred on the 2nd or 3rd loop.

[Donoho]

Just confirming that after patch 2.16 this issue is still occurring.

First time between Start and Character Select
Second time while fishing

[Nuke]

I just wanted to let everyone know that this past Friday I installed the game then Monday my disk usage kept saying 100% I then restored to 4 different points and then got a bsod window8 style(it was humorous).I had to factory reset it It fixed the problem whatever the problem was(hopefully).

[ryanpedro]

Same problem here.
It started today when I get to the east shroud I get the first bsod, after rebooting I launched the game again and after 15 minutes I get another bsod, so I turned it to windowed mode, and get the bsod again.
Before it I was getting to much connection lags, maybe it's something related to lan drivers [?]
It's my first month, so, if i continue getting this problem i wont subscribing to it.
i'm new to mmorpgs and just played it because i'm a huge fan of FF series

[Temet_Nosce]

Oh frabjous day. I'm so happy to hear that other people experience the manifold wonders that compose FFXIV crashing. Not. More seriously, my condolences to the rest of you.

I'm of the nvlddmkm.sys reset error variety myself. I've gone through basic fixes (reinstall drivers, clean reinstall, clear registry, etc), and went through lists of other suggested TDR error fixes. Looking like nothing helps though, and the error only occurs in FFXIV. At this point regrettably my best hope is that it gets fixed by the developers, which based on this thread seems unlikely. I suppose I'm not that surprised, I helped alpha test the original game, and well, I'd call it a catastrophe, but that implies there was substance to it in the first place.