Freeze/Crash & BSOD issues

[bebop_bo]

tbh the only way this issue will be sorted in a reasonable time is if 90% of the pc player base cancelled there subs, because this will hit SE where it hurts..which is there fat wallet so they will have to act. But this aint gunna happen, therfore a fix for this issue (if it ever gets fixed) will be in the distant future. I've seen the light so to speak & i aint played for about 5 days now & I can happily say my subs are cancelled, no point playing a game when freezing/crashing/disconnects for a few reasons..

It annoys me!
I detest paying to be a BETA tester (which is basically what we are atm, the game is simply...unfinished & should never have been released in the state it is in.. even release was a complete joke!)
Customer service is none existant at best.
But also, it's not just me who it effects, when I freeze or get random disconnects, it also effects the other players i'm with if i'm in a dungeon, some of which have prob been in the que waiting for over an hour, im a healer so it's not good when the player from group drops out is a healer... A sure way to get a bad name on your server so it wont be worth playing!

A shame really, i used to enjoy FFXIV & the potential is there, but unfortunately the dev's at SE don't have a clue & as ive said above the CS is a joke (If your lucky, you get a reply... saying along the lines of "Case Closed" so chances are they don't even read 90% of tickets, for any mmorpg to be successful for a long period (Such as WoW/EvE online) it must have reliability & decent Customer service. FFXIV has NONE of these. This is the 2nd time SE have tried on this title & failed... Need i say more?

Im just gunna wait out for EQN (Everquest Next) which will show SE how it's done properly! & in the meantime continue playing EvE online.

My opinion.. if your getting these problems such as discons/freezing/crashing..Spend your hard earned cash elsewhere, because it ain't gunna get better anytime soon, infact patch after patch its got worse!

And on a final note i will NEVER again pay to play any SE Online title again!.. This title proves they don't have the tech knowledge or CS... But still happy to try milk us for every penny/cent!

Soo... who are the fools in all of this!?

/signing out!

[Fliss]

There are simply no words for how stupid this is. I've had BSOD+crash SEVEN TIMES in the last two days; I haven't even booted up the damn game today because I know it's just going to happen again. I recently paid for three more months of subscription, and now that money is being wasted because SE can't be bothered to fix a problem that THEY caused. Take some damn responsibility, ffs; YOU caused this problem, and the players are the ones suffering for it. You people are ruining your reputation as a gaming company with your garbage customer service. I got the game in the first place to play with my friends, and now they're all playing without me because the game won't. Stop. Crashing.

We know you know about this problem, so STOP IGNORING IT AND DO SOMETHING. Get off your lazy behinds and fix this. Look how many people you've pissed off, and how many have cancelled their subscriptions because you don't want to do some actual work. You could have a fix done in a matter of days if you actually TRIED, so hop to it, goddammit.