Freeze/Crash & BSOD issues

[Astrolia]

This should have been closed with a disclaimer a long time ago

User mode software will NOT freeze or bsod a computer that is operating in a stable configuration.

These issues occur when the system is operating in an unstable state, either through the use of problematic drivers or faulty and/or misconfigured hardware combinations or pieces of hardware, and at times even a faulty Core operating system kernel mode driver.

Square Enix cannot resolve these issues as they require individual assessment and corrective measures for each affected users individual system.


For users on PS3's,
This would be an issue for Square to investigate as the ps3 version operates on level closer to machine code.

You are an idiot.

[KingofDunkshire]

I would really like a response from SE on how long exactly they expect us to 'bear with them'.

I have played a lot of mmo's and quite a few since launch and most devs seem to actually fix bugs.

Other than then 90k issue which frankly they had to fix because who would pay for a game they can't log into, they dont seem to have fixed any of the widespread issues.



I do genuinely wonder if they take servers offline and the only thing they actually patch is the games version number...

I wonder this as well, I haven't been able to play the Fing game in 2 weeks cause of the constant R6025 runtime error. Which might as well just be labeled as a 90k error. I really enjoy play FF14 ARR but this is the most un optimized game I've ever played.

[Kittra]

*EDIT* The first part of this post is no longer relevant. Scroll down to read the bottom.

I just figured I'd put this here for anyone who is expecting SE to read and respond to technical support posts.

Forum Moderator Avurach posted >>

Greetings,

We appreciate you taking the time to voice your concerns to us. However, the technical support forums are designated for players to assist other players with technical issues they are experiencing. Since this is not a technical issue I will be closing this particular thread. We welcome you to participate in one of the ongoing discussions surrounding this concern in a more appropriate section of the forums. Thank you!

Looks like you're on your own if you are experiencing a game breaking problem unless some nice person experiencing the same issue finds a fix and posts it before the moderators get around to closing the thread down.

On another note, I don't think SE understands the point of a Technical Support forum... lol.

*EDIT*
Avurach is watching!

Thanks for the reassurance Avurach. I was beginning to think we were being left alone with most of the issues experienced thus far.

[Avurach]

Greetings all,

I understand that you are experiencing an issue causing your game to crash and apologize for the inconvenience. I do wish to point out that, while the technical support forums are designated for players to assist other players with technical issues, situations such as this one that are affecting multiple users are brought to the attention of the right people. The issue you are all experiencing is a known issue and has been escalated to the appropriate department for investigation. Again, I apologize for any inconvenience this may have caused. I thank you all for the information provided and your continued patience.

[Will01]

Greetings all,

I understand that you are experiencing an issue causing your game to crash and apologize for the inconvenience. I do wish to point out that, while the technical support forums are designated for players to assist other players with technical issues, situations such as this one that are affecting multiple users are brought to the attention of the right people. The issue you are all experiencing is a known issue and has been escalated to the appropriate department for investigation. Again, I apologize for any inconvenience this may have caused. I thank you all for the information provided and your continued patience.

Well at least some sort of acknowledgement is a start. The issues remains but at least they are acknowledging that this is their issue and not ours, as certain people would try to indicate.

[RLW81205]

Greetings all,

I understand that you are experiencing an issue causing your game to crash and apologize for the inconvenience. I do wish to point out that, while the technical support forums are designated for players to assist other players with technical issues, situations such as this one that are affecting multiple users are brought to the attention of the right people. The issue you are all experiencing is a known issue and has been escalated to the appropriate department for investigation. Again, I apologize for any inconvenience this may have caused. I thank you all for the information provided and your continued patience.

This is what I've been waiting nearly 50 days for... that's it! That's all you needed to say and I would have been totally content waiting weeks with no frustration.

Thank you for finally addressing this problem appropriately. Good luck fixing it too... we're patiently waiting =).

[dstyle]

Greetings all,

I understand that you are experiencing an issue causing your game to crash and apologize for the inconvenience. I do wish to point out that, while the technical support forums are designated for players to assist other players with technical issues, situations such as this one that are affecting multiple users are brought to the attention of the right people. The issue you are all experiencing is a known issue and has been escalated to the appropriate department for investigation. Again, I apologize for any inconvenience this may have caused. I thank you all for the information provided and your continued patience.

erm, thanks for posting back in this forum. but those were the same words as last time (quite some time ago)
any news on how the progress is since the last time you said that?

[Squa11_Leonhart]

You are an idiot.

No sir, I am a computer repair specialist with a background in software technical support and resolutions.

Unless an application is passing ring0 commands to a computer (which this game does not, and is nigh impossible without interacting directly with the kernel mode drivers) It cannot possibly crash, freeze or lockup a system in the ways reported in this thread so long as the computer is not already operating in a state of borderline stability.

This real and actual causes for most issues reported in this thread for the PC version dial down to

1. End user installable drivers (Display, audio, Storage drivers, network and potentially even usb drivers) - This has a medium chance of possibility
2. Kernel Mode Drivers (The windows kernel drivers itself, incl ntos kernel mode driver, ntfs driver, stor.sys, etc) - Less Likely
3. Hardware itself - This is the most likely conclusion when users with exactly the same hardware on exactly the same driver(s) are not having issues, whereas you are.

This game is one of very few that actually maxes out a quad core cpu, putting strain on the memory and IO interfaces more so then many other games in the industry.

This exact topic was played out in exactly the same way with Guildwars 2, Rift, as well as many non mmo games, but there is always the head stuck i nthe sand group of people (indicating yourself) that do not understand that Windows for the most part does not allow directly communicating with the hardware from user mode applications, it must be done via windows api's and ring3 filters, which are only going to be as stable as the underlying system the computer is made up of.

The biggest mistake someone made is mixing software crashes and 'soft freezes' in with BSODS and system lockups - these should be kept completely seperate so long as the software crash was not accompanied with the '(ec116) display driver has crashed and recovered' messages, which would still indicate bad drivers or hardware.

[Squa11_Leonhart]

BUMP! Please SE, fix this!! I am getting crashes as well now. Brand new  PC, temps are fine, all drivers updated, tried disabling different  settings for troubleshooting. Have uninstalled and reinstalled game AND  Windows. Nothing works, and the crashes seem to be getting more  frequent. 

Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x5256f668
Faulting module name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x5256f668
Exception code: 0xc0000005
Fault offset: 0x0023b9f8
Faulting process id: 0x1394
Faulting application start time: 0x01cec9d2156093c7
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Report Id: e3c63dd7-35c6-11e3-8005-94de80b95942

Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x522f769d
Faulting module name: nvd3dum.dll, version: 9.18.13.3140, time stamp: 0x52451b02
Exception code: 0xc0000005
Fault offset: 0x004d6d58
Faulting process id: 0x1044
Faulting application start time: 0x01cec93a18dce00c
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Windows\system32\nvd3dum.dll
Report Id: f5b83a6f-352e-11e3-bc6b-94de80b95942

Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x522f769d
Faulting module name: d3d9.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b7b3
Exception code: 0xc0000005
Fault offset: 0x0002d3af
Faulting process id: 0x122c
Faulting application start time: 0x01cec9397b0ec066
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Windows\system32\d3d9.dll
Report Id: 46c6fa12-352d-11e3-bc6b-94de80b95942

Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x522f769d
Faulting module name: d3d9.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b7b3
Exception code: 0xc0000005
Fault offset: 0x00043470
Faulting process id: 0x1424
Faulting application start time: 0x01cec92fd1a35aec
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Windows\system32\d3d9.dll
Report Id: aa9ea159-352c-11e3-bc6b-94de80b95942

Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x522f769d
Faulting module name: XAudio2_7.dll, version: 9.29.1962.0, time stamp: 0x4c0641e5
Exception code: 0xc0000005
Fault offset: 0x0003356b
Faulting process id: 0x105c
Faulting application start time: 0x01cec7d5d7a38456
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Windows\SysWow64\XAudio2_7.dll
Report Id: bae96520-33cb-11e3-9d2c-94de80b95942

Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x522f769d
Faulting module name: d3d9.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b7b3
Exception code: 0xc0000005
Fault offset: 0x00029473
Faulting process id: 0x1940
Faulting application start time: 0x01cec7d06375a536
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Windows\system32\d3d9.dll
Report Id: 064e802f-33c9-11e3-9d2c-94de80b95942

Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x522f769d
Faulting module name: nvd3dum.dll, version: 9.18.13.3140, time stamp: 0x52451b02
Exception code: 0xc0000005
Fault offset: 0x00649809
Faulting process id: 0x40c
Faulting application start time: 0x01cec7bbb8a8ce10
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Windows\system32\nvd3dum.dll
Report Id: 939014f1-33c3-11e3-9d2c-94de80b95942

Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x522f769d
Faulting module name: nvd3dum.dll, version: 9.18.13.3140, time stamp: 0x52451b02
Exception code: 0xc0000005
Fault offset: 0x004d6e99
Faulting process id: 0x10c8
Faulting application start time: 0x01cec7975ef21e5e
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Windows\system32\nvd3dum.dll
Report Id: 0eec11db-3396-11e3-ac9c-94de80b95942

SYSTEM INFO:
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument    C:\Users\Jon\Documents
FINAL FANTASY XIV - A Realm Reborn    C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn    Language 1        Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS    Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
SYSTEM_CPU    Intel(R) Core(TM) i5-4670 CPU @ 3.40GHz (4 CPUs), ~3.4GHz
SYSTEM_CORE_NUM    SYSTEM_CORE_LOGIC 4  SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS    BIOS Date: 05/09/13 11:55:58 Ver: 04.06.05
SYSTEM_LANGUAGE    English (Regional Setting: English)
SYSTEM_MEMORY    16329.000MB
SYSTEM_VIRTUAL_MEMORY    2047.875MB
SYSTEM_PAGE_FILE    32656.180MB
SYSTEM_STORAGE    C:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 167.581GB    SYSTEM_FREEDISC_SPACE 89.052GB
SYSTEM_STORAGE    D:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 11.025GB    SYSTEM_FREEDISC_SPACE 10.927GB
SYSTEM_STORAGE    E:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 0.098GB    SYSTEM_FREEDISC_SPACE 0.069GB
SYSTEM_STORAGE    F:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 920.447GB    SYSTEM_FREEDISC_SPACE 911.941GB
SYSTEM_STORAGE    G:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 465.662GB    SYSTEM_FREEDISC_SPACE 464.230GB
SYSTEM_DIRECTX_VERSION    DirectX 11
SYSTEM_GRAPHICS    NVIDIA GeForce GTX 770
SYSTEM_GRAPHICS_DEVICE    \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP    GeForce GTX 770
SYSTEM_GRAPHICS_MAKER    NVIDIA
SYSTEM_GRAPHICS_VRAM    1990.688 MB
SYSTEM_GRAPHICS_SHARED_VRAM    2048.309 MB
SYSTEM_GRAPHICS_DAC    Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE    1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER    nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION    9.18.0013.3140
SYSTEM_GRAPHICS_DRIVER_DATE    9/27/2013 4:57:55 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE    English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER    3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE    SYSTEM_SUPPORT
SYSTEM_GRAPHICS    NVIDIA GeForce GTX 770
SYSTEM_GRAPHICS_DEVICE    \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP    GeForce GTX 770
SYSTEM_GRAPHICS_MAKER    NVIDIA
SYSTEM_GRAPHICS_VRAM    1990.688 MB
SYSTEM_GRAPHICS_SHARED_VRAM    2048.309 MB
SYSTEM_GRAPHICS_DAC    Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE    1680 x 1050 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER    nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION    9.18.0013.3140
SYSTEM_GRAPHICS_DRIVER_DATE    9/27/2013 4:57:55 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE    English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER    3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE    SYSTEM_SUPPORT
SYSTEM_SOUND    Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID    {1F58B0BF-598A-4B99-8646-6018019C67AA}
SYSTEM_SOUND_DEVICE_NAME    RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION    6.00.0001.6849
SYSTEM_SOUND_DRIVER_LANGUAGE    English
SYSTEM_SOUND_DRIVER_DATE    2/26/2013 8:42:26 AM
SYSTEM_SOUND    Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID    {FC5BB87D-99D2-46E0-8E86-5E540FD48C5A}
SYSTEM_SOUND_DEVICE_NAME    RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION    6.00.0001.6849
SYSTEM_SOUND_DRIVER_LANGUAGE    English
SYSTEM_SOUND_DRIVER_DATE    2/26/2013 8:42:26 AM
SYSTEM_INPUT    {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME    Mouse
SYSTEM_INPUT_REMARKS    SYSTEM_GAMEPAD_AXIS 3  SYSTEM_GAMEPAD_BUTTON 7  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT    {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME    Keyboard
SYSTEM_INPUT_REMARKS    SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 128  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT    {9491E260-1BEB-11E3-8001444553540000}
SYSTEM_INPUT_NAME    Razer Mamba
SYSTEM_INPUT_REMARKS    SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 573  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT    {94936900-1BEB-11E3-8002444553540000}
SYSTEM_INPUT_NAME    Razer Mamba
SYSTEM_INPUT_REMARKS    SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 3  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT    {94939010-1BEB-11E3-8003444553540000}
SYSTEM_INPUT_NAME    Razer Lycosa
SYSTEM_INPUT_REMARKS    SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 573  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT    {9493B720-1BEB-11E3-8004444553540000}
SYSTEM_INPUT_NAME    Razer Lycosa
SYSTEM_INPUT_REMARKS    SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 3  SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

Freeze/Crash & BSOD issues - Reply to Topic - Google Chrome
Event Viewer


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe AIR
Adobe Creative Cloud
Blackboard IM 4.1.0-C
Adobe® Content Viewer
Google Chrome
GIGABYTE OC_GURU II
Smart TimeLock B13.0508.1
ON_OFF Charge 2 B13.0506.1
EasyTune
EZSetupN B13.0628.1
@BIOS B13.0703.1
App Center
Norton Internet Security
NVIDIA Stereoscopic 3D Driver
Razer Game Booster
Terraria
TeamViewer 8
Steam
Adobe AIR
BUSB B13.0508.1
Razer Synapse 2.0
Google Toolbar for Internet Explorer
Google Drive
PDF Settings CC
Google Toolbar for Internet Explorer
Adobe Acrobat XI Pro
Intel(R) USB 3.0 eXtensible Host Controller Driver
Java 7 Update 45
FINAL FANTASY XIV - A Realm Reborn
Microsoft XNA Framework Redistributable 4.0
Adobe Photoshop CC
Adobe Bridge CC (64 Bit)
Java Auto Updater
GIGABYTE OC_GURU II
OpenOffice 4.0.0
Smart TimeLock B13.0508.1
Intel(R) Management Engine Components
ON_OFF Charge 2 B13.0506.1
HP Update
Microsoft Visual C++ 2005 Redistributable
NVIDIA PhysX
EasyTune
Pingzapper version 1.1.6
Realtek Ethernet Controller Driver
GPU Temp version 1.0
Samsung_MonSetup
Adobe® Content Viewer
Security Update for Microsoft .NET Framework 4.5 (KB2737083)
Security Update for Microsoft .NET Framework 4.5 (KB2742613)
Update for Microsoft .NET Framework 4.5 (KB2750147)
Security Update for Microsoft .NET Framework 4.5 (KB2789648)
Security Update for Microsoft .NET Framework 4.5 (KB2804582)
Update for Microsoft .NET Framework 4.5 (KB2805221)
Update for Microsoft .NET Framework 4.5 (KB2805226)
Security Update for Microsoft .NET Framework 4.5 (KB2833957)
Security Update for Microsoft .NET Framework 4.5 (KB2840642v2)
Security Update for Microsoft .NET Framework 4.5 (KB2861208)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
EZSetupN B13.0628.1
Google Update Helper
Adobe Acrobat XI Pro
Adobe Reader XI (11.0.05)
Smart Recovery 2 B13.0627.1  (x64)
Adobe InDesign CC
@BIOS B13.0703.1
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Adobe Illustrator CC
App Center
Intel(R) Control Center


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe    00000D68
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe    00000C74
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe    00000CDC
C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe    00000CB8
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\NvTmru.exe    00000A9C
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe    00000D78
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe    000017E4
C:\Program Files (x86)\Steam\Steam.exe    00000C10
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe    00001560
G:\Adobe\Acrobat 11.0\Acrobat\acrotray.exe    00000D44

All your crashes are of the Access Violation type, generally this involves applications running in the background that are injecting dll loaded code into the process and the game not being happy with this.

Your sound driver is out of date, latest is R2.75 released on 16/10/13
Your network driver probably is as well(it isn't listed) latest is Version 7.075.0918.2013 released on 17/10/2013

Realtek sound and network drivers are known for causing hell with nvidia's.

Other drivers not listed
Storage drivers are probably out of date. latest is 12.8.4.1000 WHQL released on 17/10/2013
Intel usb 3 drivers are also probably out of date, latest is 2.5.1.28 WHQL released on 18/9/2013
Intel (HECI )Management Engine are also likely out of date, latest is 9.5.15.1730 released on 10/10/2013

There are reports of the 331.40 nvd3dum.dll crashes occurring when flash applets are running in a web browser, that did not occur under the previous driver.
There are also reports of PCI-E 3.0 not being entirely stable on the Haswell cpu's so try dropping that to 2.0.

Teamviewer 8 has login loaded dll's injected into every process so long as it is installed and set to start at login, these are known to crash 3D games and applications
Razer Game Booster similarly injects garbage dlls into every process (Game Booster is snake oil).

[montecchia]

Experienced BSOD for my first time since my PC built and since few phases of beta, right on my first attempt to logout of the game after 2.05 hotfix.
Running on Win7 64bit, fullscreen mode, hardware Intel core i5 2500 with AMD radeon HD6950 graphic (non-beta latest catalyst)

BSOD only once and never happened anymore ever since. Also have no issue upon closing the game too.

cheers