Freeze/Crash & BSOD issues

[sgbbad5]

I recently switched from 560ti to 760 and started to have crashed 2-10times per day. The game just froze with blackscreen for couple seconds and when all came back nvidia reported a crash. Sometimes the FPS was bad after the crash, sometimes not.

My card was running on stock clocks (760 that is) and it didn't make much difference even I underclocked or added some volts. (internet said this would help but no..) I also went thru' all the drivers possible, even the older ones which you have to do magics with the .ini file to able to install them.

Anyway, what fixed crashing for me was disabling the "Cinematic Cutscenes: Depth of field" option from FFXIV:ARR itself..
After I turned it off, no problem what so ever.

OS: Win 7 x64
GPU: Gainward GTX 760 Phantom
nVidia driver: 327.23
My FFXIV:ARR Graphical settings (image):


Just to clear this up, I was having the crashes on random, not during the cutscenes themselves.
And as far as I know, this problem with "nVidia stopped working" is not hardware related, since it only does it with FFXIV.
It has to be some graphical bit that makes the nvidia go haywire.

Other tip that I've found, which perhaps is no any use is to underclock the card a bit. Download EVGA Percision X, set power to 105-110% (this does not overclock the card) and also core clock -20 to 50Mhz.. But then again, since this is not a hardware issue (unless your card is broken, and it keeps crashing with other games too) there should be no need for this.

They way you described your problem is identical to mine. I look forward to testing these things out today.

[Yllydan]

I'm using a GTX 670 with good old 314.22, win7 64. Sometimes i can play for hours without any problems and sometimes i have a lot of random crashes. When it happens my screen turns black as the graphics driver crashes and it turns back on with 15 fps. I tab out to click OK on the nvidia crash window - it then recovers and i can tab back in and continue playing. As annoying as it is at least i dont get BSOD with this driver.

[Senjougahara]

Yup, if you read weeks ago in this thread you'll see that people have tried EVERYTHING... I'm not exaggerating either.

What's really interesting is that I have seen three new threads pop up regarding these same issues in the past day or so... this is becoming more widespread I think.

Ah I see. There was a lot of sift through :\ I did a fresh install anyways and yeah, nothing was fixed at all. Oh well :\ Guess we all just play the waiting game

[Vuhad]

I updated the NVIDIA GeForce drivers for my GTX 760 to the just released version (331.40 beta) yesterday and have since played for about 7 or 8 hours so far, with no crashes. Prior to that, the game was crashing constantly at random intervals. This is easily the longest i've gone without a crash since they began about 2 weeks ago, after the last significant game update.

[Reyanth]

Just in case there would be a slightest change that someone might get their rig to work with FFXIV. All I did to my PC while I was trying to fix this crash issue:

1. Went thru' different nvidia drivers, old to newest ones.
-(safe mode: uninstall -> boot -> install -> boot) Still crashing.

2. Adding volts to GPU.
-(+12mV) Still crashing.

3. Turning my CPU turbo off to prevent some magical issues?
-(i7 3770k, disabling turbo from bios) Still crashing.

4. Switching GPU from 1st PCI-E slot to 2nd slot.
-(Some motherboards might have issues with 1st slot) Still crashing.

5. Updating Win 7 to latest updates.
-(Just in case of windows magics?) Still crashing.

6. Unchecking 'depth of field' + GPU tweaks.
-(Unchecked 'depth of field' from FFXIV.)
-(Setting POWER TARGET to 110% and lowering GPU clock with -50Mhz with EVGA Precision X) No crashing.

7. Installed the newest nVidia drivers.
-(From safe mode. Version: 327.23) No crashing.

8. Returning GPU to 'stock' state.
-(My power target is currently 105% and GPU clock -15Mhz) No crashing.

Sum up (as current situation):
-Windows updated.
-Latest nVidia drivers.
-GPU on 2nd PCI-E slot
-GPU Power target: 105%
-GPU underclocked by 15Mhz
-No added volts for GPU
-CPU Turbo enabled
-Depth of field unchecked from FFXIV (disabled)

I'll try to return my GPU to stock state soon and test does it have any effect. Althou', -15Mhz shouldn't make any differense. (Not sure of the power target setting)

[Reyanth]

I updated the NVIDIA GeForce drivers for my GTX 760 to the just released version (331.40 beta) yesterday and have since played for about 7 or 8 hours so far, with no crashes. Prior to that, the game was crashing constantly at random intervals. This is easily the longest i've gone without a crash since they began about 2 weeks ago, after the last significant game update.

This surely is a driver+game issue. And it should be a matter of time when they fix it. (if not already with the coming 331.xx)

[Blaez19]

This surely is a driver+game issue. And it should be a matter of time when they fix it. (if not already with the coming 331.xx)

No dice so far with 331.40. I'm still hopeful!

[Eclair_Xysha]

PS3 is having problems too.... I tried everything SE told me to do and it didn't work. My friend told me it could be the PS3 servers but idk... Would love to get it fix though.

[Bluefox]

Been getting bsod x0124 for a few weeks now started back from day 1 of EA. Tried all sorts of fixes for this issue with my vcores +/- , rolling all drivers back to original / updating everything. i have also uninstalled my ssd thinking that might have been faulty and finally just did a wipe and install of windows and still didn't fix this issue, it seems to be something with xiv's client.

[Redline]

Hi, i got those probleme too. I think (not sur) it appends for me when alt+tab too much, or running deezer or some internet site that autorefresh regularly.

Sometime i play during 5-6 hours with no crash. Sometimes it could happen exactly at the same place, for exemple : In some instance i know that i have a very high chance to crash at a specific mobs pack or place..

I have 3 type of crash :
-PC freeze, and can listen music or sound but nothing respond -> i need to hard reboot
-PC Freeze, but i can acces to task manager ->game will close automatically, no reboot needed.
-PC freeze and game close automatically, no reboot needed.

In the other side, i think my psu is very limited and i should change it, it cause very very rare pc shutdown and rebooting alone..

My driver is 320.18 (nvidia).

My rig is :

i7 extreme 3970X @ 4.5 ghz.
MB : rampage IV extreme.
32 GO ram @ 1866.
SSD Crucial M4 500 go (where the game is installed)
SLi gtx titan.
PSu : seasonic platinium 860W..