Freeze/Crash & BSOD issues

[KisaiTenshi]

Still crashing after this as well. So far I've tried pretty much everything and I still get system crashes. Really annoying ebcause I want to try doing some more end game stuff but can't at the moment because I don't know when I'll crash and end up leaving a group in the middle of stuff.

It should be noted that not all crashes are caused by the same thing.

If underclocking the video card solves the problem, then you had bad/unstable hardware to begin with. If this is the case and the card is less than 1 year old, return/RMA it.

nVidia and AMD are not immune from defects, and unfortunately a bad GPU may not cause problems unless a very specific load is used. Sometimes it's just the RAM on the video card, which won't trip up any bugs in the software until something actually tries to use that chip. Just because a video card has 2GB of memory, doesn't mean the game is going to use it. Right now GPU-Z says FFXIV is using 882MB of the video card. Certain OEM brands are also known to cheat benchmarks ( http://www.tomshardware.com/news/MSI...ion,18013.html ) and as a result lower the life expectancy of the video card.

Not everyone who is crashing is getting the virtualcall error, and if you google search for "virtualcall" and game crash, you'll again get reports of nVidia cards doing this in other games. However the finger gets pointed at the game developer, not the video card vendor.

[Zomba13]

It should be noted that not all crashes are caused by the same thing.

If underclocking the video card solves the problem, then you had bad/unstable hardware to begin with. If this is the case and the card is less than 1 year old, return/RMA it.

nVidia and AMD are not immune from defects, and unfortunately a bad GPU may not cause problems unless a very specific load is used. Sometimes it's just the RAM on the video card, which won't trip up any bugs in the software until something actually tries to use that chip. Just because a video card has 2GB of memory, doesn't mean the game is going to use it. Right now GPU-Z says FFXIV is using 882MB of the video card. Certain OEM brands are also known to cheat benchmarks ( http://www.tomshardware.com/news/MSI...ion,18013.html ) and as a result lower the life expectancy of the video card.

Not everyone who is crashing is getting the virtualcall error, and if you google search for "virtualcall" and game crash, you'll again get reports of nVidia cards doing this in other games. However the finger gets pointed at the game developer, not the video card vendor.

Well almost all of my posts here have been in this thread (the others in my own thread I made about this that only got one other reply). I'm not really getting any feedback on what the problem is. It's not the temps, not a driver issue (tried the latest stable, then latest beta and then the newest latests stable for the GTX285), card isn't overclocked or undervolted or anything (and I'm getting the problem still when I try the nvidia inspector method), it's only happening with this one game and only since the final client version (early access. Was fine with Phase 3 and 4). I've had my GPU a few years with no issues, every other game is fine even if played for many many hours at a time.
My system just freezes. All I get is the audio continuing for a bit before just dropping out. Only way to resolve is a reset of the computer. every so often it tells me the system shut down due to a bluescreen though it never shows. All I get is the system freezing on the last rendered frame (both fullscreen and windowed) and I'm unable to alt-tab, move mouse, ctrl alt delete etc. It happens randomly. Sometimes I get good days when I can play for hours, some times it crashes within like 10-15 mins multiple times. Sometimes it crashes once after 30 mins and then is fine immediately after.

The only thing I can think of it being is with the game because I've tried multiple 'fixes' and the standard stuff and I only ever have problems with FFXIV and only since Early Access.

Also tried limiting frame rate in game, lowering settings etc. Still crashes randomly. Only other thing I can think of is to either set my CPU back to stock (which I'd rather not do just for one game when I'm getting great performance and temp out of it due to water cooling) or to try completely new parts.

[dstyle]

well, SE cancelled my ticket again. saying that they cant answer it.
soooo.....yea g/l

[capt_carl]

well, SE cancelled my ticket again. saying that they cant answer it.
soooo.....yea g/l

I got a robo-response to mine, stating everything that I've already tried. Upgraded to the new nvidia drivers (327.23 WHQL) and the problem persists. Wish it were easier to troubleshoot than "Could be every four hours; could be every four minutes."

Another thing I'll mention, it's not really specific to FFXIV but it is to Overclocking.

Not entirely true. My CPU (Phenom II X3 720 BE) was running stock clocks when it was still happening.

[KisaiTenshi]

I've had my GPU a few years with no issues, every other game is fine even if played for many many hours at a time.

Well like I said, the symptoms are consistent with overload of the graphics card, but not every crash is caused by the same thing. For example on my system, prior to the Catalyst 13.9 driver, (I was actually running the 13.10 beta driver I believe) it was crashing every so often, but it has only done a day it once since then. Both AMD and nVidia have released new non-beta drivers in the last week.

Another thing I'll mention, it's not really specific to FFXIV but it is to Overclocking. I had a PII-300 CPU that was OC'd to 450 and it worked perfectly for the longest time, and then Diablo II came out and, the game would BSOD after 5 minutes, every single time. After that, any video I played that used the Divx codec would also BSOD the computer. Turns out that the game was calling instructions that are only available on that CPU, and by all accounts, those (MMX) instructions tripped the BSOD. When I replaced the CPU with a PIII, all BSOD's went away. So in relation to your story, all I can suggest is that either you try the stock CPU/GPU settings, or you swap out the video card with a newer model just to eliminate one or the other as the problem.

FFXIV is very demanding of the CPU and GPU, so it wouldn't surprise me if some peoples hardware, is actually unable to deal with it.

[Blaez19]

In the majority of cases, it seems people experiencing this specific issue, exclusive to FFXIV, have high end CPUs and GPUs. It's great sharing anecdotes, but doesn't help us get any closer to a fix for those that are experiencing this specific issue.