Freeze/Crash & BSOD issues

[Raace]

Also, I am going to attempt to do a better stress test using furmark or prime95. While Uniengine can be stressful for a graphics card, I don't think it stresses the whole system, like Prime95 or Furmark do, which is what I (and probably everyone else) need to do now to verify system stability outside of the game.

I personally do this on all of my builds / machines or when I suspect some hardware is amiss on my machine. Prime95 will complain and throw errors in the console windows (Saying something like expected {number} but got {number}) and FurMark is literally a fuzzy donut to stress out your GPU and if that fails (I had a dead Geforce 560 Ti) the system will either crash, or the video display driver will crash. For Prime95 I would run that for at the very least 30 minutes to and hour and for FurMark about 30 minutes is enough. You could also run both tests together to reduce your gaming downtime but if something fails you will need to re-run independently to iron out the issue.

[Isenwan_AngelSoul]

Are you referring to the driver posted in this thread?

http://forums.guru3d.com/showthread....20#post4645120

I haven't tried it yet but I may after I give 326.80 some more testing. Reading the information in that thread it seems 326.84 is an incomplete driver and only includes changes in OpenGL, meaning you will need to keep the PhysX files from 326.80, is that correct?

I may have made a mistake in thinking I was on 326.80 when I made my first post when I was actually on 326.80. Either way I want to give 326.80 its fair shot before attempting a move to 326.84 (unless NVIDIA throws it up on their site). Either way, with the server issues its hard to get into the game to test but I played last night for about two hours without any issue with 326.80, but that doesn't mean much as I have been able to play for twice that length of time before problems started arising.

I will hopefully get more testing done this Saturday when can play for an extended period of time (servers willing). If 326.80 crashes and burns (as I expect it will) I will then give 326.84 a try. Also, I am going to attempt to do a better stress test using furmark or prime95. While Uniengine can be stressful for a graphics card, I don't think it stresses the whole system, like Prime95 or Furmark do, which is what I (and probably everyone else) need to do now to verify system stability outside of the game. I will probably do that tonight and post the results. I assume if my machine can make it through a one hour stress test with either (or both) my machine is probably fine and just as capable as anyone else's that isn't have problems.

I will also look into the possible PhysX workaround posted above. I don't know if FFXIV uses PhysX (it would be nice if it does, being an NVIDIA user) but it's worth a shot regardless.

Yes, i have discovered this driver in this thread, i have installed it after a clean install (I use Display Driver Uninstaller), and i ahave install with it the last version of Physx Driver : PhysX-9.13.0725 and since no more issue with the game. I don't know if FF XIV use Physx Driver.
I had tested before my system with Furmark and Windows Memory test, all works fine.

I suggested this Driver on french community forum, and three players have reply that it fix their issue. (BSOD, Crash Driver), so i try to share this solution to international player community for maybe help other gamer.

So, if you have probleme, try it and feedback.

[BlueWolf39]

Yes, i have discovered this driver in this thread, i have installed it after a clean install (I use Display Driver Uninstaller), and i ahave install with it the last version of Physx Driver : PhysX-9.13.0725 and since no more issue with the game. I don't know if FF XIV use Physx Driver.
I had tested before my system with Furmark and Windows Memory test, all works fine.

I suggested this Driver on french community forum, and three players have reply that it fix their issue. (BSOD, Crash Driver), so i try to share this solution to international player community for maybe help other gamer.

So, if you have probleme, try it and feedback.

It will probably come to that unfortunately, so I will give it a shot this weekend and post the results. It couldn't hurt and should only take a bit to try. I will also try using Driver Sweeper or something else this time around. I've just been selecting "clean installation" in the NVIDIA installer when installing GFX drivers. I always thought the driver sweeper insistence from many was a shamanistic belief at best but maybe there is something to it after all.

I think the prime95/Furmark tests will give a more accurate view of what is really going on here (at least with my machine) and encourage others to give the tests a try when possible and post about their results.

[Isenwan_AngelSoul]

To uninstall Driver, i suggest to you tu use Display Driver Uninstaller which is presented in this thread :

http://forums.guru3d.com/showthread.php?t=379506

This programm is dedicated to Graphic Driver, and do a very good job. Thirst time i have use it, the programm have found some trace of my two last graphic card (Radeon 5850 and GTX 570).

[Blazza]

Cross your fingers, but my issue *seems* to be fixed. Played for at least 4 hours straight tonight with no crash. I tried to follow Isenwan's post, used the Display Driver Uninstaller, but then realised that I'd accidentally downloaded a windows XP version of the driver he recommended. I couldn't be bothered downloading it again, so I just installed the latest driver I had in my downloads folder (326.41, latest non-beta driver) and it's been great. Assuming my problem actually is fixed and I didn't just get a ridiculously good run, I think the issue was just that I've never properly uninstalled a driver before installing a new one before. Does that sound likely?

Oh, I also turned off all character physics (you literally can't see the difference), but I had a crash with those turned off before I did the above, so that may not be the case. I'll keep you updated on how I go from here on out, thanks for the help Raace and Isenwan!

[Blackmogg]

ty I fixed thx to Display Driver Uninstaller, for me there were some driver of the old 560ti causing some conflict :/ I'm pretty sure at time I used driver sweeper

[BlueWolf39]

I played for about three hours last night and did not have any freezes or hang-ups. I did however get a BSOD, and strangely it happened as I was going to log off for the night. The screen went black as the game was going to close and then into a blue screen. I checked the error and it was "bug check 0x21 QUOTA_UNDERFLOW" which is one I have never seen before.

I performed another Windows memory diagnostic, which came back with no errors. I also ran prime95 for half an hour last night and no errors were encountered. I will try running prime95 and furmark for an extended period tonight (possibly together). I'll also uninstall 326.80 and give the 326.84 driver a try and then I'll post the results. I'll use the Display Driver Uninstaller this time around as well.

[skitatic]

Having the exact same issue. Have sent an email to Square support, haven't heard back, doubtful that I will but I will let you guys know if I hear anything.

[BlueWolf39]

Having the exact same issue. Have sent an email to Square support, haven't heard back, doubtful that I will but I will let you guys know if I hear anything.

My support ticket is approaching five days open now and I still haven't heard back from them.

[Renaissance2K]

I'm having a similar issue. http://forum.square-enix.com/ffxiv/t...Time?p=1100614

Most of the time, the game becomes responsive again after a minute or so, but about 10% of the time, I'll get a BSOD and reboot.

I'm using the nVidia 312.xx drivers because the newest ones cause issue with some of my older titles.