Freeze/Crash & BSOD issues

[dstyle]

from all the threads i've read; it doesn't seems its a driver issue, overheating, settings, etc.

people from this thread and others have tried everything and to no avail, BSOD.
i'm just going to wait it out and see if a real, solid solution comes out.
already spent $900+ for a brand new computer just to play this game. I'm not really willing to spend any more money to buy new parts to test if a specific hardware was the issue (incompatible).

[dstyle]

bump

SE some support on this issue please

[Sirfoxeh]

"Exception code: 0xc0000005" If I remember correctly, this error code has something to do with system based permissions. I would make sure that your system is running ffxivboot, ffxivlauncher, ffxivsysinfo, ffxivupdater, and ffxiv.exe as administrator. Also make sure that each of these applications has usage permissions for the SYSTEM and Users accounts on your PC. If the problem continues possibly try running the applications in compatibility mode for "windows 7"

[Winston1989]

I have the same problem: game freezes randomly, I get a black screen and can't do anything. Have to reboot the pc. Sometimes even my gpu ramps the fan up to max rpm. This only happens with this game and its very random. 2 days ago it didn't happen at all, yesterday it happened once and today it keeps happening every 30min or so :/ I've tried running it as admin, setting permissions, different drivers, even beta drivers and nothing seems to work. Its unbarable today. Specs are: Intel Core i5 3470, ATI Radeon HD7850, 8GB of DDR3 ram. So I guess I'm more than capable of running the game...

[dstyle]

came to a conclusion that there is no fix for this on our part....
we're doomed....



sent a link of this thread the customer support telling them to read the damn thread..hopefully they'll read and provide some sort of answer.
growing tired of bsod and manually restarting the computer every 15-40 minutes.

[NyameIshtar]

Same problem here...

Playing in a Dell XPS 15 with HD Intel 3000 and NVIDIA 525M (using NVIDIA when playing the game, of course).

Never got any problem when playing in the Beta, but my notebook start to freeze when early acess begin...

[Ilerca]

Randomly the ffiv.exe causes an error with the display control nvlddmkm file. The program freezes and crashes after it.

I have been ruinning several games with high demmands of hardware without any bug. The videocard chip isn't overheated and the game goes perfectly and smoothly until it crashes... and the problem persists with any version of Nvidia drivers (newest and oldest), several tests for hardware problems passed with no detected problems, and this kind of problems only happens with FF XIV ARR in my computer... It happens independently of the display settings...

My computer is a Dell XPS laptop I can chose what GPU to use. It does not freeze when using the modest onboard GPU Intel 3000...

I use FFXIV with a Nvidia 540M Card with 2GB and CPU iCore 7i with 6 GB RAM. Windows 8.

I'm not agree with users that say that its a hardware problem when other soft runs perfectly...

[PandaTaru]

With almost everyone posting that they have a Nvidia card, it's kind of hard to not see the pattern and put the cause on the drivers from Nvidia..

For those having a similar problem with a ATI card, I read somebody is using some very old ATI drivers 12.10something (drivers from October 2012), update to the latest stable drivers. Or latest beta if you're in an adventurous mood.

With almost everyone that reported a BSOD using nvidia drivers it's probably not the case, but if your computer BSOD during a gameplay it's best to check the memory and if the computer doesn't overheat or has a good airflow just in case. A fan like the one that exhaust the hot air at the back from your computer can stop working and cause your computer to overheat. which also causes the memory to only give errors during a gameplay session and not when it's "cooler" like, say, 10~20 minutes after the computer crashed. It's never a good sign when your computer suddenly becomes silent.

@Raace; a corrupted game asset crashes the game not the whole computer.

[oneirodan]

I'm getting the same kind of problem but it's only in dungeons and no where else in the game. I'll be keeping my eye on this thread and I hope SE will be able to address this issue officially soon.

[dstyle]

but if your computer BSOD during a gameplay it's best to check the memory and if the computer doesn't overheat or has a good airflow just in case. A fan like the one that exhaust the hot air at the back from your computer can stop working and cause your computer to overheat.

its not an overheating issue. every single person has checked their temps. they're all fine