Freeze/Crash & BSOD issues

[RLW81205]

from this forum and forums from other sites, im narrowing it down to client issue...everyone has been fine during beta, but since EA the problem starting occuring

I have to agree with you at this point. This morning I'm able to play with no issues for an hour and a half... plenty of graphically intensive moments. Now I've gotten the black screen (with the need for manual reboot) twice in the past half hour. I've tried many of the things that have been suggested and nothing has worked. I'm hoping this is addressed at some point soon by the FFXIV team.

Also, are they actually looking through these posts? Do they have any sort of forum moderators? I have yet to see any comments from FFXIV/SE representatives on any of the threads I've seen.

[RLW81205]

Just to nail a point home... I ran their benchmarking software at demanding settings (highest resolution and most options set to highest value) and I got "Very High" performance.

I don't understand what is going on with this problem... it has to be software related no?

{Edit: just tried maximum setting and got the same score}

[BrickTree]

Not sure if its been mentioned yet, but a guy named witai on reddit suggested playing in windowed mode, on the lower laptop graphical setting.

This worked for me, but its a bit of a downgrade visually. I hope a real fix is in the works.

[Lauwen]

from this forum and forums from other sites, im narrowing it down to client issue...everyone has been fine during beta, but since EA the problem starting occuring

I would love to hear an answer from SE on this, I have just had another BSOD WHEA-UNCORRECTABLE_ERROR while playing FFXIV - No other game I have gets any errors, and this error started at the start of Early access, all other beta phases were fine!

[Minow]

Ok i'm not alone in this case, i have a BSOD after 4 or 5 hour of game :s

I'm using the nvidia 314.22. I know it's not the last version but the new driver are not sure.

[skitatic]

Still having issue. Yesterday I installed Windows on a new drive and currently using that. Spent the whole of yesterday playing without an issue, today however the crashing begins. Twice in a couple of hours. Square Enix are you paying attention to these forums are we wasting our time?

[Ellyidol]

I've had a crash issue (once) when going from Bordered Window mode to Full Screen mode in-game, the program crashed and kicked me out.

I've also had a BSOD (twice) from playing in Full Screen mode.

I've had no problems whatsoever (other than FPS drop) while playing in Bordered Window mode.

These things tell me that there's a problem with the full screen mode, but player results here who still get it in Window mode leave me clueless

[RLW81205]

Damn! Thought I solved the problem but nope. I would love to do an instance/PvE but I'm afraid I'll just crash in the middle of it. This is so freakin' confounding... don't know why it's happening.

I would love some acknowledgement from the dev team on this issue. Please let us know you're aware of our issues Square.

[Blazza]

I thought I was fixed too, didn't have a crash for 2 days, but had one a couple hours ago -_-

Did another complete driver uninstall and installed the 320.49 again. Then I got 90k'd and am stuck in the endless 1017 now...

[Rhywden]

from this forum and forums from other sites, im narrowing it down to client issue...everyone has been fine during beta, but since EA the problem starting occuring

A client issue is actually near impossible. A BSOD only happens due to driver or hardware issues since those are the only ones which can take the whole system down.

In a nutshell, what happens is this:
1) Program issues a valid(!) command to a driver
2) Driver does something it's not supposed to do (either due to a bug or faulty hardware), like writing to the reserved memory of another driver
3) Windows detects that the driver malfunctions and shuts the whole system down before this loose cannon does any more harm (and before you think: "What harm?", please remember that it could easily write to the memory addresses the file system drivers use - which could result in overwritten system files and an unbootable system. Just one example.)

Now, why are you seeing this BSOD only in FFXIV? Easy: A software bug does not have to be an easy "If I do this then that!" but a more complicated: "If the hardware clock just jumped to a full minute and the user did a right click, then playing this particular animation will result in a crash."
In full: Only FFXIV may fulfill all the criteria for triggering the bug. But that's not FFXIV's fault. That's the driver's fault. Just like with a car where the brake lines are rotten - braking is a perfectly valid and legal maneuver. Just not in this particular car.

And since everybody's PC is slightly different, this bug may not exist on other people's PCs at all.