Freeze/Crash & BSOD issues

[Bloodtemplar]

I fixed my BSOD's, what fixed crashing for me was disabling the "Cinematic Cutscenes: Depth of field" option from system configuration --> graphics settings

My system:

Intel® Core™ i7-3770K Processor
680 GTX videocard
Windows 7 64 bit Ultimate
Installed FFXIV ARR on normal HDD
Installed Nvidia drivers: 320.49

I don't have any problems with other games only with FFXIV:ARR
I installled FFXIV ARR on my laptop and there the Cinematic Cutscenes: Depth of field is also disabled and it never had BSOD.

Hopefully this will help some of you. It doesn't matter if you have Graphics settings to maximum or low just try to disable Cinematic Cutscenes: Depth of field

[StellaNoxFleuret]

i had these same issue so i uninstall the game and fresh install it and now i ahve new problem , download speed is sooo slow i ahve 4mb connection and i download the game when it 1st came out 0.40 now atm its 0.03 to 0.04

[sgbbad5]

I found a way for me to deal with freezes till someone finds the true problem. I tab out every 15 minutes for almost a minute. If I don't forget to do this, then I can go a whole day without freezes.

[capt_carl]

Had a fun one today, BSOD in the middle of a dungeon. Dump is as follows:

Source
Windows

Summary
Shut down unexpectedly

Date
‎10/‎6/‎2013 4:00 PM

Status
Not reported

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033

Files that help describe the problem
100613-10826-01.dmp
sysdata.xml
WERInternalMetadata.xml

Extra information about the problem
BCCode: 1a
BCP1: 0000000000000403
BCP2: FFFFF68000288DE8
BCP3: 8B700001BE34886F
BCP4: FFFFF68000282DE8
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1


It's really getting ridiculous. It's hard to enjoy a game (which I really do enjoy) if I have to live in constant fear of it crashing and eliminating any potential for forward progress.

[dstyle]

don't think SE will fix this problem.
luckily for me i have gta 5 to switch to.
maybe one day someone here will find a solution

[Jateoh]

I'm Running this Game with an AMD Phenom II X6 processor, with Ati HD 6850 graphics card and having the same problem. Sounds to me it's more of a software problem more so than hardware. Espcecially since it's not native to a specific type of processor, Mother board, OS, or Graphics card. The problem seems to be persistent no matter what machine your running.

I had even downgraded from windows 8 to windows 7 64 bit and did every possible form of troubleshooting. Problem still occured. I just hope there will be a patch whether it be from SE, microsoft, ati, or amd, etc.

[MichDragneel]

Comon FIX THIS!

[Blaez19]

I'm canceling my sub to FFXIV because of this and going back to that 'leading competitor' temporarily. I'll be eagerly watching until this gets fixed (if it ever does). Good luck, peeps.

[Melyria]

I've encountered lots of problems while overclocking my AMD Phenom II Black Edition or my 550GTX TI. Both give the same results: Game crashes since the last phase of the open Beta at random occasions. During early Beta 3, I could oc my system just as I wished even while the game was running.
Since the day that brought the "benchmark tool", this was completly impossible. I had to make my settings prior to starting the tool, if something didn't work well I had to reboot. Seems like that tool and the release client save hardware settings throughout changes, even with restarting the client.
The final result for me is:
- VGA card overclocked a) random fragmentation in dungeons b) blue screens on any place on a random time span (can bei 5 minutes or 5 hours in between)
- CPU overclock just blue screens on the same random time span as with VGA card.


Why did this work perfectly during beta and is now piece of crap? I could easily run my CPU with a multiplier of 20 instead of basic 16 (which means 0,8GHz more) and ~22% more in VGA card, now it even gives BSoD on the lowest increase (0,5 multiplier for example).

[capt_carl]

I just got a BSOD while not even actively using the computer the game was running on. I was sitting idle in a zone while queued for the duty finder, so I was checking stuff on my laptop.

I managed to quickly jot down some information on the BSOD, which pointed to a file named nvlddmkm.sys. Additional crash report as follows:

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033

Files that help describe the problem
100713-9796-01.dmp
sysdata.xml
WERInternalMetadata.xml

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8800662B896
BCP3: FFFFF8800836B1E8
BCP4: FFFFF8800836AA40
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1



After Googling nvlddmkm.sys, one suggestion is to disable Aero in Windows 7. Silly as that sounds I'll try anything at this point.