Freeze/Crash & BSOD issues

[Senjougahara]

I believe I found the issue behind my errors, and it seems the majority of us own the same hardware that is causing all this trouble, our Solid State Drives. I did a fresh OS install with just my Vertex4 installed and right off the bat, I was getting crashes. Specifically the dllhost.exe errors. When I traced my previous crashes, they were all .dll crashes. I turns out my SSD is actually corrupted.

I went ahead and installed Windows7 on a 1TB Caviar Black I was previously using for storage and the problem is no longer existent. I'm working with OCZ to replace my SSD and try to install FFXIV on it once my replacement arrives and see if the issue persists once more.

*shrugs* I can't imagine that this is the solution to everyone's issue who posted here, but its perhaps a try :\

[dstyle]

going to test out installing on my hdd...currently its on ssd..
let you guys know if this makes a diff.

[dstyle]

reinstalled the game in my hdd...driver still crashed
something new: instead of a black/white/blue bsod, i got a red one..

[capt_carl]

My game IS installed on a HDD. Windows is installed on a SSD.

Most recent crash, as of like five minutes ago:

Description
Faulting Application Path: E:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: ffxiv.exe
Application Version: 1.0.0.0
Application Timestamp: 522f769d
Fault Module Name: StackHash_d058
Fault Module Version: 6.1.7601.18229
Fault Module Timestamp: 51fb1072
Exception Code: c0000374
Exception Offset: 000ce753
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: d058
Additional Information 2: d0587412ca4c5ab700865372f9f06c48
Additional Information 3: 253c
Additional Information 4: 253c62d89cff41ed890cd5a585b13b95

Extra information about the problem
Bucket ID: 3835001803



I got another robo-response from support, they want me to call them. What are they going to do, tell me exactly everything I've tried?

[Giglamesh]

Same problem here. Had it originally installed on hdd. After countless crashes and blue screens and uninstalled and reinstalled on ssd. Same problems, same errors. This has started for me since phase 4 beta, before that the game ran flawlessly.

Convinced it's not hardware issues on my end as this is the only game I have problems with. Blue screens are usually hardware issues but what explains random application crashing of this game?

[Taah]

disconnected all other drives (storage hdd, dvd-rom) except the one with FF on it. works for me, no crash since two days.

[sgbbad5]

It would be nice if someone knew the real fix for all these random game freezes.

[Blaez19]

Normally have pretty good luck. In the South Shroud today, crashed three times within an hour. Hrmph.

[Gorloxx]

Same problem here. I constantly crash and it happens frequently. After awhile it will randomly decide to let me play for a couple of hours. I more than likely will not renew my membership if this is not fixed. The good news is my trade craft skills are high...

I get the feeling that SE doesn't actually know how to fix the problem. Its very unlikely they would admit that they dont know, but instead will reply with "We are looking into the problem". I hope you find out what wrong soon SE, I like this game.

[Silverpr]

Maybe it helps, but for me the game crashes more often in the shroud areas with much grass and trees and vegetation.