Freeze/Crash & BSOD issues

**Reyanth** · 10-02-2013 07:52 AM

Just in case there would be a slightest change that someone might get their rig to work with FFXIV. All I did to my PC while I was trying to fix this crash issue:

1. Went thru' different nvidia drivers, old to newest ones.
-(safe mode: uninstall -> boot -> install -> boot) Still crashing.

2. Adding volts to GPU.
-(+12mV) Still crashing.

3. Turning my CPU turbo off to prevent some magical issues?
-(i7 3770k, disabling turbo from bios) Still crashing.

4. Switching GPU from 1st PCI-E slot to 2nd slot.
-(Some motherboards might have issues with 1st slot) Still crashing.

5. Updating Win 7 to latest updates.
-(Just in case of windows magics?) Still crashing.

6. Unchecking 'depth of field' + GPU tweaks.
-(Unchecked 'depth of field' from FFXIV.)
-(Setting POWER TARGET to 110% and lowering GPU clock with -50Mhz with EVGA Precision X) No crashing.

7. Installed the newest nVidia drivers.
-(From safe mode. Version: 327.23) No crashing.

8. Returning GPU to 'stock' state.
-(My power target is currently 105% and GPU clock -15Mhz) No crashing.

Sum up (as current situation):
-Windows updated.
-Latest nVidia drivers.
-GPU on 2nd PCI-E slot
-GPU Power target: 105%
-GPU underclocked by 15Mhz
-No added volts for GPU
-CPU Turbo enabled
-Depth of field unchecked from FFXIV (disabled)

I'll try to return my GPU to stock state soon and test does it have any effect. Althou', -15Mhz shouldn't make any differense. (Not sure of the power target setting)

**Yllydan** · 10-02-2013 05:07 AM

I'm using a GTX 670 with good old 314.22, win7 64. Sometimes i can play for hours without any problems and sometimes i have a lot of random crashes. When it happens my screen turns black as the graphics driver crashes and it turns back on with 15 fps. I tab out to click OK on the nvidia crash window - it then recovers and i can tab back in and continue playing. As annoying as it is at least i dont get BSOD with this driver.

**Eclair_Xysha** · 10-02-2013 09:15 AM

PS3 is having problems too.... I tried everything SE told me to do and it didn't work. My friend told me it could be the PS3 servers but idk... Would love to get it fix though.

**Bluefox** · 10-02-2013 10:48 AM

Been getting bsod x0124 for a few weeks now started back from day 1 of EA. Tried all sorts of fixes for this issue with my vcores +/- , rolling all drivers back to original / updating everything. i have also uninstalled my ssd thinking that might have been faulty and finally just did a wipe and install of windows and still didn't fix this issue, it seems to be something with xiv's client.

**Redline** · 10-02-2013 07:14 PM

Hi, i got those probleme too. I think (not sur) it appends for me when alt+tab too much, or running deezer or some internet site that autorefresh regularly.

Sometime i play during 5-6 hours with no crash. Sometimes it could happen exactly at the same place, for exemple : In some instance i know that i have a very high chance to crash at a specific mobs pack or place..

I have 3 type of crash :
-PC freeze, and can listen music or sound but nothing respond -> i need to hard reboot
-PC Freeze, but i can acces to task manager ->game will close automatically, no reboot needed.
-PC freeze and game close automatically, no reboot needed.

In the other side, i think my psu is very limited and i should change it, it cause very very rare pc shutdown and rebooting alone..

My driver is 320.18 (nvidia).

My rig is :

i7 extreme 3970X @ 4.5 ghz.
MB : rampage IV extreme.
32 GO ram @ 1866.
SSD Crucial M4 500 go (where the game is installed)
SLi gtx titan.
PSu : seasonic platinium 860W..

**shadowfirelord** · 10-15-2013 05:38 AM

i found out what was causing my problem (pc just reboots out of nowhere)
since i had a monster pc ive set everything to high and no frame limit.
now that last thing fixed my reboots

iv changed it to 60fps fixed number and no reboots/ crashes sofar

it might help some of you and others will go on struggling but atleast its worth the try guys

GL !

**Paladoc** · 10-16-2013 05:05 AM

BUMP! Please SE, fix this!! I am getting crashes as well now. Brand new PC, temps are fine, all drivers updated, tried disabling different settings for troubleshooting. Have uninstalled and reinstalled game AND Windows. Nothing works, and the crashes seem to be getting more frequent.

Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x5256f668
Faulting module name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x5256f668
Exception code: 0xc0000005
Fault offset: 0x0023b9f8
Faulting process id: 0x1394
Faulting application start time: 0x01cec9d2156093c7
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Report Id: e3c63dd7-35c6-11e3-8005-94de80b95942

Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x522f769d
Faulting module name: nvd3dum.dll, version: 9.18.13.3140, time stamp: 0x52451b02
Exception code: 0xc0000005
Fault offset: 0x004d6d58
Faulting process id: 0x1044
Faulting application start time: 0x01cec93a18dce00c
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Windows\system32\nvd3dum.dll
Report Id: f5b83a6f-352e-11e3-bc6b-94de80b95942

Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x522f769d
Faulting module name: d3d9.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b7b3
Exception code: 0xc0000005
Fault offset: 0x0002d3af
Faulting process id: 0x122c
Faulting application start time: 0x01cec9397b0ec066
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Windows\system32\d3d9.dll
Report Id: 46c6fa12-352d-11e3-bc6b-94de80b95942

Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x522f769d
Faulting module name: d3d9.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b7b3
Exception code: 0xc0000005
Fault offset: 0x00043470
Faulting process id: 0x1424
Faulting application start time: 0x01cec92fd1a35aec
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Windows\system32\d3d9.dll
Report Id: aa9ea159-352c-11e3-bc6b-94de80b95942

Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x522f769d
Faulting module name: XAudio2_7.dll, version: 9.29.1962.0, time stamp: 0x4c0641e5
Exception code: 0xc0000005
Fault offset: 0x0003356b
Faulting process id: 0x105c
Faulting application start time: 0x01cec7d5d7a38456
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Windows\SysWow64\XAudio2_7.dll
Report Id: bae96520-33cb-11e3-9d2c-94de80b95942

Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x522f769d
Faulting module name: d3d9.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b7b3
Exception code: 0xc0000005
Fault offset: 0x00029473
Faulting process id: 0x1940
Faulting application start time: 0x01cec7d06375a536
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Windows\system32\d3d9.dll
Report Id: 064e802f-33c9-11e3-9d2c-94de80b95942

Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x522f769d
Faulting module name: nvd3dum.dll, version: 9.18.13.3140, time stamp: 0x52451b02
Exception code: 0xc0000005
Fault offset: 0x00649809
Faulting process id: 0x40c
Faulting application start time: 0x01cec7bbb8a8ce10
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Windows\system32\nvd3dum.dll
Report Id: 939014f1-33c3-11e3-9d2c-94de80b95942

Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x522f769d
Faulting module name: nvd3dum.dll, version: 9.18.13.3140, time stamp: 0x52451b02
Exception code: 0xc0000005
Fault offset: 0x004d6e99
Faulting process id: 0x10c8
Faulting application start time: 0x01cec7975ef21e5e
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Windows\system32\nvd3dum.dll
Report Id: 0eec11db-3396-11e3-ac9c-94de80b95942

SYSTEM INFO:
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Jon\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
SYSTEM_CPU Intel(R) Core(TM) i5-4670 CPU @ 3.40GHz (4 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 05/09/13 11:55:58 Ver: 04.06.05
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16329.000MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 32656.180MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 167.581GB SYSTEM_FREEDISC_SPACE 89.052GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 11.025GB SYSTEM_FREEDISC_SPACE 10.927GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.098GB SYSTEM_FREEDISC_SPACE 0.069GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 920.447GB SYSTEM_FREEDISC_SPACE 911.941GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.662GB SYSTEM_FREEDISC_SPACE 464.230GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 770
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 770
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 1990.688 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2048.309 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.3140
SYSTEM_GRAPHICS_DRIVER_DATE 9/27/2013 4:57:55 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 770
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 770
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 1990.688 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2048.309 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1680 x 1050 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.3140
SYSTEM_GRAPHICS_DRIVER_DATE 9/27/2013 4:57:55 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {1F58B0BF-598A-4B99-8646-6018019C67AA}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6849
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/26/2013 8:42:26 AM
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {FC5BB87D-99D2-46E0-8E86-5E540FD48C5A}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6849
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/26/2013 8:42:26 AM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9491E260-1BEB-11E3-8001444553540000}
SYSTEM_INPUT_NAME Razer Mamba
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {94936900-1BEB-11E3-8002444553540000}
SYSTEM_INPUT_NAME Razer Mamba
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {94939010-1BEB-11E3-8003444553540000}
SYSTEM_INPUT_NAME Razer Lycosa
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9493B720-1BEB-11E3-8004444553540000}
SYSTEM_INPUT_NAME Razer Lycosa
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0

-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

Freeze/Crash & BSOD issues - Reply to Topic - Google Chrome
Event Viewer

-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe AIR
Adobe Creative Cloud
Blackboard IM 4.1.0-C
Adobe® Content Viewer
Google Chrome
GIGABYTE OC_GURU II
Smart TimeLock B13.0508.1
ON_OFF Charge 2 B13.0506.1
EasyTune
EZSetupN B13.0628.1
@BIOS B13.0703.1
App Center
Norton Internet Security
NVIDIA Stereoscopic 3D Driver
Razer Game Booster
Terraria
TeamViewer 8
Steam
Adobe AIR
BUSB B13.0508.1
Razer Synapse 2.0
Google Toolbar for Internet Explorer
Google Drive
PDF Settings CC
Google Toolbar for Internet Explorer
Adobe Acrobat XI Pro
Intel(R) USB 3.0 eXtensible Host Controller Driver
Java 7 Update 45
FINAL FANTASY XIV - A Realm Reborn
Microsoft XNA Framework Redistributable 4.0
Adobe Photoshop CC
Adobe Bridge CC (64 Bit)
Java Auto Updater
GIGABYTE OC_GURU II
OpenOffice 4.0.0
Smart TimeLock B13.0508.1
Intel(R) Management Engine Components
ON_OFF Charge 2 B13.0506.1
HP Update
Microsoft Visual C++ 2005 Redistributable
NVIDIA PhysX
EasyTune
Pingzapper version 1.1.6
Realtek Ethernet Controller Driver
GPU Temp version 1.0
Samsung_MonSetup
Adobe® Content Viewer
Security Update for Microsoft .NET Framework 4.5 (KB2737083)
Security Update for Microsoft .NET Framework 4.5 (KB2742613)
Update for Microsoft .NET Framework 4.5 (KB2750147)
Security Update for Microsoft .NET Framework 4.5 (KB2789648)
Security Update for Microsoft .NET Framework 4.5 (KB2804582)
Update for Microsoft .NET Framework 4.5 (KB2805221)
Update for Microsoft .NET Framework 4.5 (KB2805226)
Security Update for Microsoft .NET Framework 4.5 (KB2833957)
Security Update for Microsoft .NET Framework 4.5 (KB2840642v2)
Security Update for Microsoft .NET Framework 4.5 (KB2861208)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
EZSetupN B13.0628.1
Google Update Helper
Adobe Acrobat XI Pro
Adobe Reader XI (11.0.05)
Smart Recovery 2 B13.0627.1 (x64)
Adobe InDesign CC
@BIOS B13.0703.1
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Adobe Illustrator CC
App Center
Intel(R) Control Center

-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00000D68
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00000C74
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe 00000CDC
C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe 00000CB8
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\NvTmru.exe 00000A9C
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 00000D78
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 000017E4
C:\Program Files (x86)\Steam\Steam.exe 00000C10
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 00001560
G:\Adobe\Acrobat 11.0\Acrobat\acrotray.exe 00000D44

**Squa11_Leonhart** · 10-19-2013 11:23 PM

Originally Posted by Paladoc

Code:

BUMP! Please SE, fix this!! I am getting crashes as well now. Brand new  PC, temps are fine, all drivers updated, tried disabling different  settings for troubleshooting. Have uninstalled and reinstalled game AND  Windows. Nothing works, and the crashes seem to be getting more  frequent. 

Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x5256f668
Faulting module name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x5256f668
Exception code: 0xc0000005
Fault offset: 0x0023b9f8
Faulting process id: 0x1394
Faulting application start time: 0x01cec9d2156093c7
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Report Id: e3c63dd7-35c6-11e3-8005-94de80b95942

Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x522f769d
Faulting module name: nvd3dum.dll, version: 9.18.13.3140, time stamp: 0x52451b02
Exception code: 0xc0000005
Fault offset: 0x004d6d58
Faulting process id: 0x1044
Faulting application start time: 0x01cec93a18dce00c
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Windows\system32\nvd3dum.dll
Report Id: f5b83a6f-352e-11e3-bc6b-94de80b95942

Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x522f769d
Faulting module name: d3d9.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b7b3
Exception code: 0xc0000005
Fault offset: 0x0002d3af
Faulting process id: 0x122c
Faulting application start time: 0x01cec9397b0ec066
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Windows\system32\d3d9.dll
Report Id: 46c6fa12-352d-11e3-bc6b-94de80b95942

Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x522f769d
Faulting module name: d3d9.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b7b3
Exception code: 0xc0000005
Fault offset: 0x00043470
Faulting process id: 0x1424
Faulting application start time: 0x01cec92fd1a35aec
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Windows\system32\d3d9.dll
Report Id: aa9ea159-352c-11e3-bc6b-94de80b95942

Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x522f769d
Faulting module name: XAudio2_7.dll, version: 9.29.1962.0, time stamp: 0x4c0641e5
Exception code: 0xc0000005
Fault offset: 0x0003356b
Faulting process id: 0x105c
Faulting application start time: 0x01cec7d5d7a38456
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Windows\SysWow64\XAudio2_7.dll
Report Id: bae96520-33cb-11e3-9d2c-94de80b95942

Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x522f769d
Faulting module name: d3d9.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b7b3
Exception code: 0xc0000005
Fault offset: 0x00029473
Faulting process id: 0x1940
Faulting application start time: 0x01cec7d06375a536
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Windows\system32\d3d9.dll
Report Id: 064e802f-33c9-11e3-9d2c-94de80b95942

Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x522f769d
Faulting module name: nvd3dum.dll, version: 9.18.13.3140, time stamp: 0x52451b02
Exception code: 0xc0000005
Fault offset: 0x00649809
Faulting process id: 0x40c
Faulting application start time: 0x01cec7bbb8a8ce10
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Windows\system32\nvd3dum.dll
Report Id: 939014f1-33c3-11e3-9d2c-94de80b95942

Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x522f769d
Faulting module name: nvd3dum.dll, version: 9.18.13.3140, time stamp: 0x52451b02
Exception code: 0xc0000005
Fault offset: 0x004d6e99
Faulting process id: 0x10c8
Faulting application start time: 0x01cec7975ef21e5e
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Windows\system32\nvd3dum.dll
Report Id: 0eec11db-3396-11e3-ac9c-94de80b95942

SYSTEM INFO:
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument    C:\Users\Jon\Documents
FINAL FANTASY XIV - A Realm Reborn    C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn    Language 1        Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS    Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
SYSTEM_CPU    Intel(R) Core(TM) i5-4670 CPU @ 3.40GHz (4 CPUs), ~3.4GHz
SYSTEM_CORE_NUM    SYSTEM_CORE_LOGIC 4  SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS    BIOS Date: 05/09/13 11:55:58 Ver: 04.06.05
SYSTEM_LANGUAGE    English (Regional Setting: English)
SYSTEM_MEMORY    16329.000MB
SYSTEM_VIRTUAL_MEMORY    2047.875MB
SYSTEM_PAGE_FILE    32656.180MB
SYSTEM_STORAGE    C:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 167.581GB    SYSTEM_FREEDISC_SPACE 89.052GB
SYSTEM_STORAGE    D:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 11.025GB    SYSTEM_FREEDISC_SPACE 10.927GB
SYSTEM_STORAGE    E:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 0.098GB    SYSTEM_FREEDISC_SPACE 0.069GB
SYSTEM_STORAGE    F:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 920.447GB    SYSTEM_FREEDISC_SPACE 911.941GB
SYSTEM_STORAGE    G:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 465.662GB    SYSTEM_FREEDISC_SPACE 464.230GB
SYSTEM_DIRECTX_VERSION    DirectX 11
SYSTEM_GRAPHICS    NVIDIA GeForce GTX 770
SYSTEM_GRAPHICS_DEVICE    \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP    GeForce GTX 770
SYSTEM_GRAPHICS_MAKER    NVIDIA
SYSTEM_GRAPHICS_VRAM    1990.688 MB
SYSTEM_GRAPHICS_SHARED_VRAM    2048.309 MB
SYSTEM_GRAPHICS_DAC    Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE    1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER    nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION    9.18.0013.3140
SYSTEM_GRAPHICS_DRIVER_DATE    9/27/2013 4:57:55 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE    English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER    3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE    SYSTEM_SUPPORT
SYSTEM_GRAPHICS    NVIDIA GeForce GTX 770
SYSTEM_GRAPHICS_DEVICE    \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP    GeForce GTX 770
SYSTEM_GRAPHICS_MAKER    NVIDIA
SYSTEM_GRAPHICS_VRAM    1990.688 MB
SYSTEM_GRAPHICS_SHARED_VRAM    2048.309 MB
SYSTEM_GRAPHICS_DAC    Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE    1680 x 1050 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER    nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION    9.18.0013.3140
SYSTEM_GRAPHICS_DRIVER_DATE    9/27/2013 4:57:55 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE    English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER    3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE    SYSTEM_SUPPORT
SYSTEM_SOUND    Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID    {1F58B0BF-598A-4B99-8646-6018019C67AA}
SYSTEM_SOUND_DEVICE_NAME    RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION    6.00.0001.6849
SYSTEM_SOUND_DRIVER_LANGUAGE    English
SYSTEM_SOUND_DRIVER_DATE    2/26/2013 8:42:26 AM
SYSTEM_SOUND    Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID    {FC5BB87D-99D2-46E0-8E86-5E540FD48C5A}
SYSTEM_SOUND_DEVICE_NAME    RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION    6.00.0001.6849
SYSTEM_SOUND_DRIVER_LANGUAGE    English
SYSTEM_SOUND_DRIVER_DATE    2/26/2013 8:42:26 AM
SYSTEM_INPUT    {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME    Mouse
SYSTEM_INPUT_REMARKS    SYSTEM_GAMEPAD_AXIS 3  SYSTEM_GAMEPAD_BUTTON 7  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT    {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME    Keyboard
SYSTEM_INPUT_REMARKS    SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 128  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT    {9491E260-1BEB-11E3-8001444553540000}
SYSTEM_INPUT_NAME    Razer Mamba
SYSTEM_INPUT_REMARKS    SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 573  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT    {94936900-1BEB-11E3-8002444553540000}
SYSTEM_INPUT_NAME    Razer Mamba
SYSTEM_INPUT_REMARKS    SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 3  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT    {94939010-1BEB-11E3-8003444553540000}
SYSTEM_INPUT_NAME    Razer Lycosa
SYSTEM_INPUT_REMARKS    SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 573  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT    {9493B720-1BEB-11E3-8004444553540000}
SYSTEM_INPUT_NAME    Razer Lycosa
SYSTEM_INPUT_REMARKS    SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 3  SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

Freeze/Crash & BSOD issues - Reply to Topic - Google Chrome
Event Viewer


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe AIR
Adobe Creative Cloud
Blackboard IM 4.1.0-C
Adobe® Content Viewer
Google Chrome
GIGABYTE OC_GURU II
Smart TimeLock B13.0508.1
ON_OFF Charge 2 B13.0506.1
EasyTune
EZSetupN B13.0628.1
@BIOS B13.0703.1
App Center
Norton Internet Security
NVIDIA Stereoscopic 3D Driver
Razer Game Booster
Terraria
TeamViewer 8
Steam
Adobe AIR
BUSB B13.0508.1
Razer Synapse 2.0
Google Toolbar for Internet Explorer
Google Drive
PDF Settings CC
Google Toolbar for Internet Explorer
Adobe Acrobat XI Pro
Intel(R) USB 3.0 eXtensible Host Controller Driver
Java 7 Update 45
FINAL FANTASY XIV - A Realm Reborn
Microsoft XNA Framework Redistributable 4.0
Adobe Photoshop CC
Adobe Bridge CC (64 Bit)
Java Auto Updater
GIGABYTE OC_GURU II
OpenOffice 4.0.0
Smart TimeLock B13.0508.1
Intel(R) Management Engine Components
ON_OFF Charge 2 B13.0506.1
HP Update
Microsoft Visual C++ 2005 Redistributable
NVIDIA PhysX
EasyTune
Pingzapper version 1.1.6
Realtek Ethernet Controller Driver
GPU Temp version 1.0
Samsung_MonSetup
Adobe® Content Viewer
Security Update for Microsoft .NET Framework 4.5 (KB2737083)
Security Update for Microsoft .NET Framework 4.5 (KB2742613)
Update for Microsoft .NET Framework 4.5 (KB2750147)
Security Update for Microsoft .NET Framework 4.5 (KB2789648)
Security Update for Microsoft .NET Framework 4.5 (KB2804582)
Update for Microsoft .NET Framework 4.5 (KB2805221)
Update for Microsoft .NET Framework 4.5 (KB2805226)
Security Update for Microsoft .NET Framework 4.5 (KB2833957)
Security Update for Microsoft .NET Framework 4.5 (KB2840642v2)
Security Update for Microsoft .NET Framework 4.5 (KB2861208)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
EZSetupN B13.0628.1
Google Update Helper
Adobe Acrobat XI Pro
Adobe Reader XI (11.0.05)
Smart Recovery 2 B13.0627.1  (x64)
Adobe InDesign CC
@BIOS B13.0703.1
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Adobe Illustrator CC
App Center
Intel(R) Control Center


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe    00000D68
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe    00000C74
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe    00000CDC
C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe    00000CB8
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\NvTmru.exe    00000A9C
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe    00000D78
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe    000017E4
C:\Program Files (x86)\Steam\Steam.exe    00000C10
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe    00001560
G:\Adobe\Acrobat 11.0\Acrobat\acrotray.exe    00000D44

All your crashes are of the Access Violation type, generally this involves applications running in the background that are injecting dll loaded code into the process and the game not being happy with this.

Your sound driver is out of date, latest is R2.75 released on 16/10/13
Your network driver probably is as well(it isn't listed) latest is Version 7.075.0918.2013 released on 17/10/2013

Realtek sound and network drivers are known for causing hell with nvidia's.

Other drivers not listed
Storage drivers are probably out of date. latest is 12.8.4.1000 WHQL released on 17/10/2013
Intel usb 3 drivers are also probably out of date, latest is 2.5.1.28 WHQL released on 18/9/2013
Intel (HECI )Management Engine are also likely out of date, latest is 9.5.15.1730 released on 10/10/2013

There are reports of the 331.40 nvd3dum.dll crashes occurring when flash applets are running in a web browser, that did not occur under the previous driver.
There are also reports of PCI-E 3.0 not being entirely stable on the Haswell cpu's so try dropping that to 2.0.

Teamviewer 8 has login loaded dll's injected into every process so long as it is installed and set to start at login, these are known to crash 3D games and applications
Razer Game Booster similarly injects garbage dlls into every process (Game Booster is snake oil).

**ZohnoReecho** · 10-02-2013 07:57 PM

that cpu is 150W by default and you OCed it too (let's round it to 200) + 250W x 2 Titan so you still have 160W.
you can try removing a card and see if it shuts down even when using 1 card only.

**Redline** · 10-02-2013 09:15 PM

i forgot to says, i'm playing in surround with 3x 24 inch (16/10) screen, thats cause the crash. I never had this probleme with my old 670 gtx. I have a wattmeter plug, and i can check power usage, but most of the time in don't exceed 750 Watt that is the very maximum, i'm around 500/550 with FF14, but a friend sayed thats its could be irregular voltage peek that could be the problem.

By the way, i still have those strange freeze problem, like everyone

.

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