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  1. #1
    Player
    Winston1989's Avatar
    Join Date
    Sep 2013
    Posts
    7
    Character
    Jonsmith Shieldstorm
    World
    Phoenix
    Main Class
    Gladiator Lv 33
    Just an update: I've done a clean OS install, formatted the hard drive also. Also went from W7 to W8 and I've been playing now for 3 hours without a crash or a BSOD. I hope the crashes wont happen anymore. Will write here again if I crash.
    Edit: Well after no crash at around 3 straight hours of play, now I logged in to check a few things and crashed after 5min. So the OS reinstall did not solve anything.
    (3)
    Last edited by Winston1989; 09-05-2013 at 08:42 PM.

  2. #2
    Player
    Ilerca's Avatar
    Join Date
    Sep 2013
    Posts
    6
    Character
    Ilerca Vonebre
    World
    Balmung
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by Winston1989 View Post
    Just an update: I've done a clean OS install, formatted the hard drive also. Also went from W7 to W8 and I've been playing now for 3 hours without a crash or a BSOD. I hope the crashes wont happen anymore. Will write here again if I crash.
    Edit: Well after no crash at around 3 straight hours of play, now I logged in to check a few things and crashed after 5min. So the OS reinstall did not solve anything.
    I've done a OS re-installation, even an update to Windows 8.1, and it crashes...
    (0)

  3. #3
    Player
    EvilPeppard's Avatar
    Join Date
    Aug 2013
    Posts
    11
    Character
    Mooncaller Darkwalker
    World
    Excalibur
    Main Class
    Gladiator Lv 8

    Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting do

    I am glad to see I am not alone with this issue.

    Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows 8.

    http://support.microsoft.com/kb/2028504

    This issue recently started on my game rig, and I cannot for the life of me figure out what could be causing it. I strictly monitor my temps. During gaming my CPU cores run 41-50 degrees Celsius. My GTX670s in SLI run 70 degrees Celsius or less, and I am running a Corsair HX1000W power supply, so power is not the issue.

    So far this has happened two times, once on 8/27/2013, then again last night, 9/4/2013. On 8/27 my system totally shutdown and rebooted. Last night, my system just froze; everything was still on, just frozen in a still-screen, and I had to hold the power button down to reboot the machine. No BSOD at all, just what I described above.

    Both times I was playing FFXIV: ARR. I built this rig almost a year ago, and game daily on it with no issues until recently.

    The only things that are recently different are:
    1. Instead of playing Rift, I am now playing FFXIV: ARR
    2. I am running several monitoring programs, such as MultiPing, Argus Monitor (paid version), HWMonitorPro (paid version), RealTemp 3.70, Moo0 System Monitor, and Rainmeter.
    3. I installed BitDefender 2013 Total Security in lieu of the built in Windows Defender that comes with Windows 8.

    My Windows System and Application event logs are totally clean. I have been constantly checking them, with the exception of the Event 41.

    I am currently running the NVidia 320.49 drivers.

    Here are my game rig specs:
    Case: AZZA Hurrican 2000
    Mobo: ASRock Extreme6 Z77 LGA1155
    CPU: Intel Core i7-3770K Ivy Bridge 3.5 GHz 8MB cache LGA1155 (BX80637I73770K)
    CPU cooling: Corsair Hydro H80 high performance liquid CPU cooler (CWCH80)
    RAM: Corsair Vengeance 16GB (2x8GB) DDR3 1600 MHz (PC3 12800) (CMZ16GX3M2A1600C10)
    Over clocked: none
    HD1: Corsair Neutron GTX 240GB SSD
    HD2: SATA 2.0 Western Digital Green, 1TB
    Raid: none
    OS: Windows 8 Professional
    Video card 1: EVGA GTX670 2GB
    Video card 2: EVGA GTX670 2GB
    SLI: Yes
    Monitor 1: 28" Hanns G HZ281HPB LCD
    Monitor 2: Viewsonic VA2703 27 inch Full HD 1080p Widescreen LCD Monitor
    Sound: Onboard RealTek 7.1 surround
    Power supply: Corsair HX1000W
    UPS: CyberPower Intelligent LCD Series GreenPower UPS CP1500AVRLCD 1500VA 900W
    Keyboard: Logitech G510
    Mouse: Logitech G600 MMO gaming mouse
    Headphones: Logitech G930 wireless gaming headset
    (2)
    The Old Timers Guild

  4. #4
    Player
    Winston1989's Avatar
    Join Date
    Sep 2013
    Posts
    7
    Character
    Jonsmith Shieldstorm
    World
    Phoenix
    Main Class
    Gladiator Lv 33
    Quote Originally Posted by EvilPeppard View Post
    I am glad to see I am not alone with this issue.

    Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows 8.
    Yeah, I too am getting the Kernel Event ID41
    (0)

  5. #5
    Player
    Keixi's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    5
    Character
    Keiran Sivret
    World
    Hyperion
    Main Class
    Archer Lv 50
    Quote Originally Posted by Winston1989 View Post
    Yeah, I too am getting the Kernel Event ID41
    Yup, same here.
    (0)

  6. #6
    Player
    EvilPeppard's Avatar
    Join Date
    Aug 2013
    Posts
    11
    Character
    Mooncaller Darkwalker
    World
    Excalibur
    Main Class
    Gladiator Lv 8
    Quote Originally Posted by Winston1989 View Post
    Yeah, I too am getting the Kernel Event ID41
    And just got it again. Keeping track, so far Kernel Event ID 41 has happened:

    First time: 8/29/2013 in the evening around 5p
    Second time: 9/4/2013 @ 8:27p
    3rd time: 9/7/2013 @ 1:53p

    All times in MDT.
    (0)
    The Old Timers Guild

  7. #7
    Player
    Paix's Avatar
    Join Date
    Feb 2012
    Posts
    60
    Character
    Dharmathius Vananti
    World
    Excalibur
    Main Class
    Conjurer Lv 50
    I have the same problem as well. I have played through beta and alpha with no problem. After early access games would crash and etc.

    I even played this game from 1.0 with no problem.
    (0)

  8. #8
    Player
    Cabbage's Avatar
    Join Date
    Sep 2013
    Posts
    4
    Character
    Jeffy Fenrik
    World
    Adamantoise
    Main Class
    Gladiator Lv 11
    I was going to make a new thread but my problem is so similar to everyone's here. Game crashes randomly, no BSOD just a window saying the game stopped working and has to close. Detailed info on window as follows:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: ffxiv.exe
    Application Version: 1.0.0.0
    Application Timestamp: 522639d7
    Fault Module Name: nvd3dum.dll
    Fault Module Version: 9.18.13.2049
    Fault Module Timestamp: 51c40f25
    Exception Code: c0000005
    Exception Offset: 005ac81b
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789


    The reason it's not the same as others here is that mine mentions my video driver as the fault module instead of ffxiv.exe, and it's not limited to just this game but rather all intensive 3d games. Also my system doesn't crash, just the game. So is my problem similar enough to sit here? I reinstalled OS and formatted drive, to no avail.
    (0)

  9. #9
    Player
    Vili's Avatar
    Join Date
    Mar 2011
    Posts
    86
    Character
    Vili Ragnarok
    World
    Excalibur
    Main Class
    Archer Lv 50
    Quote Originally Posted by Cabbage View Post
    I was going to make a new thread but my problem is so similar to everyone's here. Game crashes randomly, no BSOD just a window saying the game stopped working and has to close. Detailed info on window as follows:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: ffxiv.exe
    Application Version: 1.0.0.0
    Application Timestamp: 522639d7
    Fault Module Name: nvd3dum.dll
    Fault Module Version: 9.18.13.2049
    Fault Module Timestamp: 51c40f25
    Exception Code: c0000005
    Exception Offset: 005ac81b
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789


    The reason it's not the same as others here is that mine mentions my video driver as the fault module instead of ffxiv.exe, and it's not limited to just this game but rather all intensive 3d games. Also my system doesn't crash, just the game. So is my problem similar enough to sit here? I reinstalled OS and formatted drive, to no avail.
    What GPU model and what temps are you getting at load? Could be an overheating issue.
    (0)

  10. #10
    Player
    Cabbage's Avatar
    Join Date
    Sep 2013
    Posts
    4
    Character
    Jeffy Fenrik
    World
    Adamantoise
    Main Class
    Gladiator Lv 11
    Quote Originally Posted by Vili View Post
    What GPU model and what temps are you getting at load? Could be an overheating issue.
    With the game running it's around 40-50c; GPU is GeForce GTX 650 Ti Boost. I believe the overclocking (if any) is turned off, since I don't mess around with it but my rig is set up for it. Just tried re-seating some internal things, tried the video drivers that came with the MOBO CD; still same crash error.
    (0)

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