Freeze/Crash & BSOD issues

[Keixi]

I started having this problem today, following the update. Played for about 90mins and then got a windows popup saying the program had encountered an error and needed to close. Then about 30sec later, got BSOD. Logged back in and about another 90mins passed and the same exact thing happened again. I've never had any BSOD issues at all until the 9/4 patch.

[Crazyboost935]

I've been having the BSOD issue also. I haven't been able to play for more than 15 minutes at all after the patch. It was happening prior to the patch also but I couldn't really time it due to the issues logging in. I'm using up to date Nvidia drivers. My machine is more than capable of running this and any other game on the market. To anyone thinking it's a heat issue, I can assure you it isn't. At least not in my case. My CPU and GPU are both water cooled. Temps are well below threshold. I've tried many different steps, including steps posted on this forum. patiently awaiting a response from SE on this one....

[dstyle]

This issue has been escalated to the development team for further investigation. We appreciate your patience while we investigate this issue

yes, please investigate and fix....although we may get into the servers now, can't even play more than 15-30 minutes

[Winston1989]

Just an update: I've done a clean OS install, formatted the hard drive also. Also went from W7 to W8 and I've been playing now for 3 hours without a crash or a BSOD. I hope the crashes wont happen anymore. Will write here again if I crash.
Edit: Well after no crash at around 3 straight hours of play, now I logged in to check a few things and crashed after 5min. So the OS reinstall did not solve anything.

[Paix]

I have the same problem as well. I have played through beta and alpha with no problem. After early access games would crash and etc.

I even played this game from 1.0 with no problem.

[Ilerca]

Just an update: I've done a clean OS install, formatted the hard drive also. Also went from W7 to W8 and I've been playing now for 3 hours without a crash or a BSOD. I hope the crashes wont happen anymore. Will write here again if I crash.
Edit: Well after no crash at around 3 straight hours of play, now I logged in to check a few things and crashed after 5min. So the OS reinstall did not solve anything.

I've done a OS re-installation, even an update to Windows 8.1, and it crashes...

[EvilPeppard]

I am glad to see I am not alone with this issue.

Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows 8.

http://support.microsoft.com/kb/2028504

This issue recently started on my game rig, and I cannot for the life of me figure out what could be causing it. I strictly monitor my temps. During gaming my CPU cores run 41-50 degrees Celsius. My GTX670s in SLI run 70 degrees Celsius or less, and I am running a Corsair HX1000W power supply, so power is not the issue.

So far this has happened two times, once on 8/27/2013, then again last night, 9/4/2013. On 8/27 my system totally shutdown and rebooted. Last night, my system just froze; everything was still on, just frozen in a still-screen, and I had to hold the power button down to reboot the machine. No BSOD at all, just what I described above.

Both times I was playing FFXIV: ARR. I built this rig almost a year ago, and game daily on it with no issues until recently.

The only things that are recently different are:
1. Instead of playing Rift, I am now playing FFXIV: ARR
2. I am running several monitoring programs, such as MultiPing, Argus Monitor (paid version), HWMonitorPro (paid version), RealTemp 3.70, Moo0 System Monitor, and Rainmeter.
3. I installed BitDefender 2013 Total Security in lieu of the built in Windows Defender that comes with Windows 8.

My Windows System and Application event logs are totally clean. I have been constantly checking them, with the exception of the Event 41.

I am currently running the NVidia 320.49 drivers.

Here are my game rig specs:
Case: AZZA Hurrican 2000
Mobo: ASRock Extreme6 Z77 LGA1155
CPU: Intel Core i7-3770K Ivy Bridge 3.5 GHz 8MB cache LGA1155 (BX80637I73770K)
CPU cooling: Corsair Hydro H80 high performance liquid CPU cooler (CWCH80)
RAM: Corsair Vengeance 16GB (2x8GB) DDR3 1600 MHz (PC3 12800) (CMZ16GX3M2A1600C10)
Over clocked: none
HD1: Corsair Neutron GTX 240GB SSD
HD2: SATA 2.0 Western Digital Green, 1TB
Raid: none
OS: Windows 8 Professional
Video card 1: EVGA GTX670 2GB
Video card 2: EVGA GTX670 2GB
SLI: Yes
Monitor 1: 28" Hanns G HZ281HPB LCD
Monitor 2: Viewsonic VA2703 27 inch Full HD 1080p Widescreen LCD Monitor
Sound: Onboard RealTek 7.1 surround
Power supply: Corsair HX1000W
UPS: CyberPower Intelligent LCD Series GreenPower UPS CP1500AVRLCD 1500VA 900W
Keyboard: Logitech G510
Mouse: Logitech G600 MMO gaming mouse
Headphones: Logitech G930 wireless gaming headset

[Cabbage]

I was going to make a new thread but my problem is so similar to everyone's here. Game crashes randomly, no BSOD just a window saying the game stopped working and has to close. Detailed info on window as follows:

Problem signature:
Problem Event Name: APPCRASH
Application Name: ffxiv.exe
Application Version: 1.0.0.0
Application Timestamp: 522639d7
Fault Module Name: nvd3dum.dll
Fault Module Version: 9.18.13.2049
Fault Module Timestamp: 51c40f25
Exception Code: c0000005
Exception Offset: 005ac81b
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789


The reason it's not the same as others here is that mine mentions my video driver as the fault module instead of ffxiv.exe, and it's not limited to just this game but rather all intensive 3d games. Also my system doesn't crash, just the game. So is my problem similar enough to sit here? I reinstalled OS and formatted drive, to no avail.

[Vili]

I was going to make a new thread but my problem is so similar to everyone's here. Game crashes randomly, no BSOD just a window saying the game stopped working and has to close. Detailed info on window as follows:

Problem signature:
Problem Event Name: APPCRASH
Application Name: ffxiv.exe
Application Version: 1.0.0.0
Application Timestamp: 522639d7
Fault Module Name: nvd3dum.dll
Fault Module Version: 9.18.13.2049
Fault Module Timestamp: 51c40f25
Exception Code: c0000005
Exception Offset: 005ac81b
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789


The reason it's not the same as others here is that mine mentions my video driver as the fault module instead of ffxiv.exe, and it's not limited to just this game but rather all intensive 3d games. Also my system doesn't crash, just the game. So is my problem similar enough to sit here? I reinstalled OS and formatted drive, to no avail.

What GPU model and what temps are you getting at load? Could be an overheating issue.

[TreyZerODM]

I too have experienced BSD during a simple gaming session, no party no different situation,

Intel i7 3.4 gHz
8 gbts ddr3 133 ram,
Windows 7 home
Nvidia Gtx 550