Are you guys thinking wut i'm thinking?

"Dear Customer,

Our records show that you recently contacted Square Enix Customer Service to
receive assistance.
We are very interested to hear more about your experience during this process
and it would be greatly appreciated if you could spare a few moments to answer a
short survey and help us to improve our service.

Please find the survey here: https://support.na.square-enix.com/enquete.php?la=1&fo=90003&ticket_id=2499765&tag=6812a033B7e43F546Dd7d2a7FcBbe5432A38cf23

Thank you,
The Square Enix Customer Service Team"