What can be solved in 2 hours

[Silver7]

probably did give the poor servers virtual migrain's all those people bouncing about between class quests.

and it does look like SE totaly underestimated the amount of players. more servers would be called for, and if, after a month or two half the playerbase has gone on to other pastures new, they can allways retrofit them to be instance servers or housing servers/free company houseing servers.
(again, just saying we need more NA/EU servers because you guys do seem to have gotten your numbers backwards. so many more people playing out here in NA/EU that need housing than anywhere else it seems)

*edit*
whoa. those EU servers look like someone snuck into my boss's store and took photos of our basement salvage machines :O
i have at least one of each of those in the back too lol. only ones missing are the flat top ones you can store your monitor on top of.

[Azurus]

well servers are back up it seems anndddddd 1017 wooooooooooooooooooooo

[Bamhead]

Final fantasy: A error reborn.

And now we're playing the error access! Well we're not playing because you know what? Error error error error

[VisionHolder]

So we're down for 2 hours. What do you think they're actually doing to actually remedy the current problem?

I would suspect that they've been trying to rule out the potential problems. 9000 sounds like a nondescript error, and so were the errors when entering instances. These problems are happening consistently on the highest traffic servers, so it has something to do with high traffic. No doubt each maintenance required resetting servers and flushing errors from the system, which takes time. Upon bringing the systems back up, they probably made changes that helped with congestion to rule out simple server overload. Maintenance or no, devs are probably combing thousands of lines of code on both client and server software. Once they rule out congestion and code errors as the *root* cause, they will be able to make a case for hardware problems, at which point they go to their vendors. Worst case, they have to get new hardware or even change vendors.

They have brought the servers down 4 times now in space of 36 hours, and every time it was for the same reason, and every time they told us they had identified and corrected the issue...

Actually, they only said they thought they fixed it once... on the second maintenance if I remember correctly. All other maintenance posts have simply stated the time and reason, along with an apology. Don't make things up to justify people's anger.

[Pooky]

Just open up temporary servers and allow free transfers to and from them. After a month, close them.