No cursor in fullscreen mode

[PastelioDibiaggio]

Many people have this problem mainly on windows vista and windows xp. Turning off mouse pointer options such as "display pointer trails" and "cursor shadow" ect under mouse properties in windows control panel does not fix the problem. Do you have any idea of a solution Square-Enix? Any insight is appreciated. Thank you.

Time: 12:00pm
Frequency: Every time player changes setting to full screen.
World name: Every world
Character name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: N/A
Party or solo: N/A
In-game time: 12:00pm
Area and coordinates: Login / In-game
Steps:
1. Change game resolution to fullscreen while using windows vista.
2. Mouse cursor disappears and becomes unusable.

Connection Specs
- Type of internet connection/provider: cable / comcast
- Modem maker/model number: Unknown.

PC Specs
-=-=-=-=- System Information -=-=-=-=-

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Laptop Model Name: hp pavilion dv6
Laptop Model Number: Do not know.

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use: Internet Explorer
- Internet Explorer Version: 10