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  1. #1
    Player
    Battlecarrier's Avatar
    Join Date
    Aug 2013
    Posts
    26
    Character
    Sophie Nyaa
    World
    Sargatanas
    Main Class
    Arcanist Lv 50

    To everyone who did not receive a code or got incorrectly registered as PS3.

    It isn't an "official" fix, but I canceled my order through SE and then re-ordered it through Amazon. They immediately sent me e-mail confirmation and minutes later sent a working promotional code.

    Obviously since even after cancelling the order it will remain a "pending transaction" for a couple days before being debited back to a bank account, this will only work if you have the money to buy the game again- but it worked for me.

    (If this helps you, bump it so others may be freed of this particular aggravation)
    (0)
    Last edited by Battlecarrier; 08-25-2013 at 01:13 PM.

  2. #2
    Player
    Mryrita's Avatar
    Join Date
    Aug 2013
    Posts
    5
    Character
    Aranion Woodshadow
    World
    Faerie
    Main Class
    Archer Lv 50
    this worked. i just did it for my wife and got the code within 2 mins
    so go this way before tuesday
    (0)

  3. #3
    Player
    Drsilly's Avatar
    Join Date
    Aug 2013
    Posts
    22
    Character
    Sanjeet Tsoha
    World
    Midgardsormr
    Main Class
    Arcanist Lv 20
    But I dont have ANY more money QQ
    (1)

  4. #4
    Player
    Airdin's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Airdin Dessano
    World
    Sargatanas
    Main Class
    Arcanist Lv 50
    Just ordered a new CE from Green Man Gaming, I received the early access code, which was (correctly this time) for the PC version like I had originally ordered from the SE, NA site but they'd sent me the early access code for the PS3 instead... And this took me less then 5 minutes from start to finish.
    All I can say is AVOID ordering from the SE site for the time being and/or cancel your existing pre order with them and try Green Man or another site, seems to work, and good luck to everyone who is dealing with this frustration!
    (0)

  5. #5
    Player
    Battlecarrier's Avatar
    Join Date
    Aug 2013
    Posts
    26
    Character
    Sophie Nyaa
    World
    Sargatanas
    Main Class
    Arcanist Lv 50
    Bump because a lot of people are having this problem and I feel for them.
    (0)

  6. #6
    Player
    alfred480's Avatar
    Join Date
    Aug 2013
    Posts
    28
    Character
    Necronom Icon
    World
    Goblin
    Main Class
    Arcanist Lv 18
    I have enough money but barely. I always get nervous when I cancel an order that have already been charged to me(which I did upon not receiving a registration code or early access code). Is it worth buying again through amazon right now since all the servers are constantly down? or should I wait till I am refunded?
    (0)

  7. #7
    Player
    Tak-Hu's Avatar
    Join Date
    Aug 2013
    Posts
    6
    Character
    Takhu Polaali
    World
    Faerie
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by Battlecarrier View Post
    It isn't an "official" fix, but I canceled my order through SE and then re-ordered it through Amazon. They immediately sent me e-mail confirmation and minutes later sent a working promotional code.

    Obviously since even after cancelling the order it will remain a "pending transaction" for a couple days before being debited back to a bank account, this will only work if you have the money to buy the game again- but it worked for me.

    (If this helps you, bump it so others may be freed of this particular aggravation)
    how do i cancel my order?
    (0)

  8. #8
    Player
    alfred480's Avatar
    Join Date
    Aug 2013
    Posts
    28
    Character
    Necronom Icon
    World
    Goblin
    Main Class
    Arcanist Lv 18
    Go to your confirmation email and copy your order number, then click to findmyorder link in the email and enter your order number and SE password. At the bottom click on view invoice, then cancel.
    (0)

  9. #9
    Player
    Tak-Hu's Avatar
    Join Date
    Aug 2013
    Posts
    6
    Character
    Takhu Polaali
    World
    Faerie
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by alfred480 View Post
    Go to your confirmation email and copy your order number, then click to findmyorder link in the email and enter your order number and SE password. At the bottom click on view invoice, then cancel.
    Thank you!
    (0)