Camp Drybone Storyline Quest - Character Stuck

[Kotono116]

Time: 4:20 PM CT
World name: Excalibur
Character name: Zelda Rae
NPC name: Isembard
Quest: Amalj'aa Wrong Places (Lvl. 19 Storyline Quest)
Coordinates: 13, 23
Class/Level: THM 28
Party or solo: Solo
Area: Camp Drybone

I was doing the storyline quest on my 1.0 character to be able to unlock chocobo, and was right around the lvl 20 storyline progression in Camp Drybone. I was just sent back to Camp Drybone to talk to Isembard. Once I completed the quest I went to initiate the next storyline quest and was stuck. My character couldn't move, teleport, return or even log out. I talked in shout and it seems this was effecting other players as well. Unfortunately my only choice was to restart my PS3 and with the servers being the way they currently are I cannot log back in. Pretty frustrating.

[Kotono116]

Well I finally was able to log back in.

The quest was "Amalj'aa Wrong Places." LVL 19

Coordinates 13, 23. Isembard is next to the water well in Camp Drybone.

[Peerlmyne]

We appreciate your submitted report concerning Stuck Character. Unfortunately, the amount of information provided is insufficient for us to conduct a thorough investigation of the issue and replicate the problem to resolve it.

To help provide some insight into the information we find valuable for looking into and resolving these errors, you can go to the Welcome to the "In-Game Bugs" Forum! (READ THIS FIRST) to find out what information we do need and why that information is important. Please refer to the template provided for reporting when playing on a PS3 here: PS3 errors. Strict adherence to the template is not required. However, please use them as guides to clearly provide important information to us.

We look forward to receiving additional information from you, so we can further look into this error and take measures to resolve it to improve the experience of playing the game. Thank you for playing FINAL FANTASY XIV: A Realm Reborn.