Error 2002

[Xcyte]

Has anybody received an error 2002 and a grey start button? It has been like this all day with not just mine, but my wife's account as well. I can't get past the first screen due to the fact that my START button is greyed out, and I can't find anything on how or why this is occurring. pls somebody help me if you can. ty!

[violetoaks]

my start button has been grayed out almost every time i try and then it always disconnects me with a 2002. Every once and a while it lets me choose a character but then always disconnects me with a 9000 while i'm logging in, i even made it into a queue and then when it the load screen started it dc'ed me again

[Dengue]

I had this problem today too. I had to change settings on my actual modem firewall to get my start button to "ungray". Someone suggested to turn it off which would work as well but I put it on lower setting than I normally do. I'm sure there is some port forwarding that could be done but I don't have that information. Lowering the security settings of my modem/router's firewall did the trick have been playing no problem ever since.

[RickiFake02]

I am STILL getting this error. I don't even know what to do anymore. I just want to play!