Aight, so I preordered. added my early access code. all's well. Went in to log on this morning and I get

'No valid or active service account is available to play FINAL FANTASY XIV: A Realm Reborn'

I cant do anything with my early access code, it says its be registered. I sent a customer support ticket, its been almost 9 hours since then and I havent gotten a response at all. I know its a beta a servers go down and shit happens, bit I cant even log onto the servers to get a server error code! so I dunno what to do. I mean, I paid for it and for early access and Im not getting it at all. so, a little help would be awesome.

I know stuff's busy but I did kinda hope that I'd have had some help within the past 9 hours.

Cheers.