Results 1 to 6 of 6
  1. #1
    Player
    Stargo's Avatar
    Join Date
    Aug 2013
    Posts
    12
    Character
    Stargo Fletcher
    World
    Sargatanas
    Main Class
    Conjurer Lv 20

    Has anyone got an answer on any of there tickets yet ?

    I was just wondering what people time frame on tickets are. I am currently at about 14 hours.
    (0)

  2. #2
    Player
    Detaro's Avatar
    Join Date
    Aug 2013
    Posts
    22
    Character
    Detaro Eyra
    World
    Odin
    Main Class
    Pugilist Lv 15
    after 26 hours i had autoresponse:

    This email has been sent to notify you that your ticket was received properly. We appreciate your patience and apologize for the delay in responding to your ticket directly."

    and that was 29 hours ago

    actual person response non after 55 hours
    (0)

  3. #3
    Player
    Corrik's Avatar
    Join Date
    Aug 2013
    Posts
    11
    Character
    Corrik Ronis
    World
    Malboro
    Main Class
    Marauder Lv 11
    I'm at 20 hours on my third ticket. Still dealing with the region code issue.
    (0)

  4. #4
    Player
    rapidDREAM's Avatar
    Join Date
    Aug 2013
    Location
    Gridania / Faerie
    Posts
    21
    Character
    Meta Maya
    World
    Faerie
    Main Class
    Arcanist Lv 70
    Still waiting for a reply to my ticket sent @ 08/21/2013 21:20.

    EDIT : So to keep with the theme, this would make mine.... 77 hrs without a response beside the automated one. orz
    (0)
    Last edited by rapidDREAM; 08-25-2013 at 07:31 AM.

  5. #5
    Player
    Mr_McGrumpypants's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    11
    Character
    Ferris Provencher
    World
    Goblin
    Main Class
    Carpenter Lv 20
    Still waiting for a reply to my ticket where my preorder code says it is invalid when I haven't used it yet.

    EDIT: Forgot to mention I put mine in at 6AM, so 12 hours ago as of this posting. Guess I can forget about early access if people are getting auto-reply messages 20 hours in.

    I love preordering shit and having the preorder codes mess up before the game even launches. I'm seriously considering cancelling my preorder. It's not a good sign that they couldn't get their preorder codes down to the right system or region.
    (0)
    Last edited by Mr_McGrumpypants; 08-25-2013 at 07:21 AM.

  6. #6
    Player
    Helli's Avatar
    Join Date
    Aug 2013
    Posts
    136
    Character
    Amelia Rose
    World
    Diabolos
    Main Class
    Thaumaturge Lv 37
    Nope, no response after 2 days trying. All I want is them to send me my 20 digit windows code.
    Shouldn't be hard..........but well seems it is too hard for Square Enix to do.
    (0)