Square can you please contact UK ISP BT/EE

[slakyak]

Just to let you all know @BTCare are very active on twitter. I raised this issue with them via a tweet and they sent me to an online form. After completing the form I got an email and a call from the call centre in Exeter. They asked me to do a speed test when it's running well and another when its struggling. They gave me a phone number an pin to go direct back to the call centre in Exeter.

I haven't had the chance to play at peak yet (work... curses)

Just thought I'd post this in case you want to try it with them, it beats going through the usual palaver with the foreign call centre!

[Undrentide]

Hmmmmmm 7.01pm on the dot and bang went FFXIV for me.......

[Lazerah]

It's weird but I've had it the last 2 days, but not the day previous, or today, it's quite random.

I'm very glad it's getting looked into though, Thanks Square Enix.

[Lollerblades]

It's weird but I've had it the last 2 days, but not the day previous, or today, it's quite random.

I notice it more after 7 in heavy populated areas. Such as Coerthas! The game literally becomes unplayable

[Lollerblades]

I'm with BT to. Same issue as everyone else. It becomes intolerable and unplayable of an evening

[Kitsunami]

Yup. 7.01 on the dot, bang goes FFXIV.

So i am curious, did anybody else from EE get a tech call from BT? I gave them no details because i was dubious as to why BT called me for EE.

[KMarsara]

Verizon fios
United States (northing viginia)

[NixiPixi]

Yep can't play now that it's past 7 due to the lag Hope it is sorted soon.

[lat00uk]

I logged in about 20 mins ago (19:20 UK Time) and got the lag, logged out which was a marathon in itself, started up my VPN, connected to a uk exit point, got back into the game.... Lag went away... looks like I will be using that for the time being.... EE, Seriously pull your finger out and sort this out...

[Lazerah]

Scratch what I said before, started getting major lag, had to fire up a VPN.