Ive left a post on EE's page on FB, they responded last time assuring me it was being passed on to the relevant team.
Can i again refer this to you http://forum.square-enix.com/ffxiv/t...o-attacks-work It appears you are STILL shaping internet traffic between 7pm and midnight for this game when your advertising says you actually boost gaming priority in the evening. Yes its only a game but i pay a monthly sub to play it and currently i cant due to the combined internet traffic shaping policy by yourselfs and BT.