If you buy a game you are at least entitled to the same level of service the other customers (as a whole) get.

To have the Japanese servers work flawlessly (most likely because of a huge redundancy/free capacity) and the EU/NA servers beeing overloaded all the time is just pathetic.

And the bizarre argument of fanboys makes it even more surreal:
Japanese serves work better because there arent as many people playing, but they have more servers because more Japanese play FFXIV!!!!!!

This isnt a problem of a "buggy" game.. it's a problem with a huge favoritism towards some of the customers and this is what makes me rather annoyed.
I still think FFXIV is a very good MMO (and I played most of them) but I fear that this behavior will continue to diminish the success this excellent game could have worldwide.