2 and a half hours and for what?

[Valmonte]

you didn't fix a dame thing. this is the kinda of stuff that drives your customers away SE.

[mekia]

Yeah! Where is the perfect launch SE!!111!!1!!

Everyone who was at ANY MMO launch know stuff is getting broken all the time. Even Blizzard has the same problems with stuff just breaking or people not be able to connect to their servers.

[Valmonte]

Yeah! Where is the perfect launch SE!!111!!1!!

Everyone who was at ANY MMO launch know stuff is getting broken all the time. Even Blizzard has the same problems with stuff just breaking or people not be able to connect to their servers.

Dont spout that nonsense here, the Japan servers are working fine. SE failed to test there new US/EU data Centers and now there failing to deliver what was promised to customers(something you never do...ever)

[SkyeWindbinder]

[Inosaska]

Oh look a person who thinks they have entitlement to have something even though this is just a bonus for pre-ordering the game(Well unless you're a legacy person then you're lucky to be even given the chance to play during early access).

[Alhanelem]

Dont spout that nonsense here, the Japan servers are working fine. SE failed to test there new US/EU data Centers and now there failing to deliver what was promised to customers(something you never do...ever)

No, they didn't "fail to test them," what they failed to do is accurately anticipate the amount of server infrastructure they needed. This is a server load issue, not a "we hate NA so we'll give them servers that break" issue.

[Valmonte]

No, they didn't "fail to test them," what they failed to do is accurately anticipate the amount of server infrastructure they needed. This is a server load issue, not a "we hate NA so we'll give them servers that break" issue.

yet the servers we did test are chugging along.

[Waliel]

For this:

[BrokenOne]

If you buy a game you are at least entitled to the same level of service the other customers (as a whole) get.

To have the Japanese servers work flawlessly (most likely because of a huge redundancy/free capacity) and the EU/NA servers beeing overloaded all the time is just pathetic.

And the bizarre argument of fanboys makes it even more surreal:
Japanese serves work better because there arent as many people playing, but they have more servers because more Japanese play FFXIV!!!!!!

This isnt a problem of a "buggy" game.. it's a problem with a huge favoritism towards some of the customers and this is what makes me rather annoyed.
I still think FFXIV is a very good MMO (and I played most of them) but I fear that this behavior will continue to diminish the success this excellent game could have worldwide.

[kazaran]

CAn I see your official documents on what was and was not tested, when, and signed by
all involved?

I had a nice nap, and come back to this childish crud?