Game Crashing Intermittently with AMD HD 6700 Series

[GoGoGadget]

I have been crashing since Phase 4 (had zero issues in Phase 3) and now Early Access. I get the same error in the event log each time:

Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x5215cce1
Faulting module name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x5215cce1
Exception code: 0xc0000005
Fault offset: 0x006fd821
Faulting process id: 0x888
Faulting application start time: 0x01cea0ad9fd4e077
Faulting application path: C:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Report Id: 4e392bbe-0ca2-11e3-94b2-3085a98f0410

I have tried to change my drivers to multiple different versions, I have updated every other driver on my computer and I still crash. I have tried multiple graphics settings, I have tried setting all my Catalyst settings to application controlled. It seems to only happen when near other actual players, as I could stay in the "tutorial" section for seemingly forever without crashes, same for cutscenes. I can sometimes play 10 minutes or so, but it's seemingly random on when it crashes.

[Konkrete]

Experiencing the exact same issue but with 2x Radeon 6970. Didn't have it in any of the earlier beta phases, saw it in Beta 4 and now in release. Intermittent, sometimes an hour, usually less and then a crash.

I'd occasionally (if running fullscreen window) get a stutter and it would hitch but come back, fullscreen it is always a full crash. No other application has any issues I've been able to come across like this and it only started happening in Beta 4.

[GoGoGadget]

I have reformatted my computer and reinstalled the game and I'm still crashing.

Konkrete, you say it happens in full screen to you. Does another type work without crashing for you?

[Dervy]

i'm running a GTX 560ti and i'm crashing A LOT. Really frustrates me...

[GoGoGadget]

I've tried full screen, borderless windowed, different resolutions...still crashing. I had zero problems during Phase 3, so this is extremely frustrating. Same thing every single time.

Log Name: Application
Source: Application Error
Date: 8/24/2013 4:40:57 PM
Event ID: 1000
Task Category: (100)
Level: Error
Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x5215cce1
Faulting module name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x5215cce1
Exception code: 0xc0000005
Fault offset: 0x0022de3e
Faulting process id: 0x4c0
Faulting application start time: 0x01cea0d78f522476
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Report Id: 2f8b3d66-0ccb-11e3-bc99-3085a98f0410

[GoGoGadget]

Does anyone from the technical support staff even look at threads in here? I had posted one in the beta forums and received no reply, and I've been looking for a way to get into more direct contact with their support but there are only FAQs with useless information.

[Kajimoshi]

I have the same thing on my GeForce GTX660 , in town I don't have any crashes , but it appears when I come to the locations with mobs (sometime instantly crash , sometime I can play 1-10min and crash again).
I am tried to do many things , but nothing helps... Only Running with window mode just a little increase time before crash.
Tried to plug my older graphic card (GeForce GTS 8800 512) and its crashes as well but plays much longer.

specs: Windows 8 x64(pure , without any sidesoft), intel core 2 duo E8300 , GeForce GTX660 , Ram 4gb

Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x5215cce1
Faulting module name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x5215cce1
Exception code: 0xc0000005
Fault offset: 0x0027cc76
Faulting process id: 0x7d4
Faulting application start time: 0x01cea0e7505ec47a
Faulting application path: D:\games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: D:\games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Report Id: 9eb449e3-0cda-11e3-be7d-001e8ccd0487

Problem signature
P1: ffxiv.exe
P2: 1.0.0.0
P3: 5215cce1
P4: ffxiv.exe
P5: 1.0.0.0
P6: 5215cce1
P7: c0000005
P8: 005a348b
P9:
P10:

Sometime its crashes with this error (ntdll.dll)

Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x5215cce1
Faulting module name: ntdll.dll, version: 6.2.9200.16578, time stamp: 0x515fac6e
Exception code: 0xc0000005
Fault offset: 0x0006191c
Faulting process id: 0x1690
Faulting application start time: 0x01cea0e59c9a4501
Faulting application path: D:\games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: f4410b1e-0cd8-11e3-be7d-001e8ccd0487

Its all I am fount at "Windows journals"

[zezo]

add me to the list,,,
i keep getting game crash randomly with message "game has stoped working" and i get returned to desktop, each 10-30 minutes with no apparent reason,
the crash info in event viewer is as following:
Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x5215cce1
Faulting module name: nvd3dum.dll, version: 9.18.13.2049, time stamp: 0x51c40fa2
Exception code: 0xc0000005
Fault offset: 0x0044f103
Faulting process id: 0xbb4
Faulting application start time: 0x01cea0b3acef7c9b
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
Faulting module path: C:\Windows\system32\nvd3dum.dll
Report Id: 06604567-0caa-11e3-bc3a-00ac0980a539

PC spec as following:
CPU : I7 3820>
8GB ram.
SSD kingstone
PNY 670 gtx 2gb ram.
running on windows 7 64bit.

what i tried so far:
1- updated Nvidia drivers.
2- removed ram module, and swapped.
3- did format O/s and fresh install.
4- changed some ffxiv display settings (windowed, full screen etc...)
no result.

a help would be appreciated

[Chaako]

hasn't happened to me yet, but I did experience a spike of fps lag earlier which was usually the lead to similar crashes I experienced during phase 4.

Seems to happen when approaching a zoneline, teleporting and roaming around zones you haven't been to before.

AMD Radeon HD 7970 (single card)

[Athelias]

If you guys with AMD cards are running the latest beta drivers, 13.8, they cause slowdowns, freezes, and BSODs. At least they did for me. The driver I use that has had no problems in P4 or Early Access so far are drivers 13.6. I have no info for those who aren't running AMD.

Here is a link to the drivers that work perfectly for me: http://www2.ati.com/drivers/beta/AMD...13.6_Beta2.exe

Edit: I forgot to post my specs.
CPU: FX-8350 @ 4.4 Ghz, (slight overclock, no volt tweaking)
GPU: AMD Radeon HD 7950 3GB GDDR5 @ 1025/1575 (slight overclock, no volt tweaking)
RAM: 8GB DDR3 @ 1866Mhz
OS: Windows 7 64-bit