Yeah, I get the same.

Though this Forum recognizes my characters just fine. It leaves me even more concerned given experiences from my job and data maintenance.

For example not sure what I missed to not be considered Legacy when I've had a v1.0 account since Sept. 24, 2010. Also further concerned because recently service information that showed I had a collector's edition of v1.0 now only mention I have FFXIV nothing about collector's edition part.

I am annoyed that I will not get early access because of whatever it was I missed. I will be royally pissed though if the claims of collector's edition 1.0 getting the in-game items does not happen for me either. Totally messed up considering I made such an effort to get friends into the game that have interest in ARR.