Stop comparing it to other mmorpgs.
NO mmorpg should be released unless its fully polished and ready to go on the shelf.
Which means you should be able to play it.
Not have issues logging in, buggs stopping you from progressing, or even things other mmo's have had that go as far as falling through the world.
Fact being this all should have been polished and tested properly during the bata's. That is the entire point of having bata's... finding bugs, fixing, polishing, stress testing.