Results 1 to 10 of 11

Hybrid View

  1. #1
    Player
    Loveliss's Avatar
    Join Date
    Aug 2013
    Posts
    26
    Character
    Delainey Loveliss
    World
    Hyperion
    Main Class
    Gladiator Lv 80
    I too am in the same boat... I did not get the code on my order screen nor via email... I order my first copy on the 23rd and I got everything just fine... last evening when we ordered one for my gf... nothing.. they just took the money..
    (0)

  2. #2
    Player
    Adaros's Avatar
    Join Date
    Jul 2012
    Posts
    17
    Character
    Kedai Tyr
    World
    Hyperion
    Main Class
    Lancer Lv 50
    The Support Center site is here, just click which region you are in at the top right of the page: http://support.na.square-enix.com/ma...uul8104f6f3k53

    Phone Support:

    Square Enix Support Center:
    1-858-790-7529
    9AM-5PM (PST) Mon-Fri. Closed weekends.

    From personal experience the phone support goes faster if you have a ticket number from the support site, if the person you get is not as helpful as you'd like or you can't understand them for whatever reason, ask for Level 2 Support. Hope any of this helps, I feel for you guys, good luck!
    (0)