One time password help

[Tical2399]

Hello all,

I'm trying to get help with the one time password set up.

I pre ordered the game and got my code from SE. I resisted it and i'm good so far as I am able to play in early access.

I want to set up the one time password system, but when I log into my SE account management page and click on one time password, it has the message saying its currently unavailable as I have not bought the game or resisted the code or something along those lines.

Is this only going live on the 27th or is there a step I'm missing? I'm going to be using the android app but I know you have to set it up on your SE account first. Any help is appreciated. Thanks.

[Shug]

I know I saw on the announcments on the Launcher that they have temporarily suspended sales of the password token. I wonder if that has anything to do with why you can't do it.

[fixitman]

The token or app can only be added to your SE account if you have an active FF14 or FF11 service account. They most likely don't consider FF14 EA as "active" for this purpose because the official launch isn't until Tuesday. I'm guessing this because the NDA restrictions from Beta 4 are still in force. I was only able to add my OTP app because I currently have an active FF11 account. I plan on cancelling that account, but not until after Tuesday, just in case.