Missing Gear

[Yumeji]

Time: N/A
Frequency: N/A
World name: Sargantanas
Character name: Ian Pyst
NPC name: N/A
Monster name: N/A
Class/Level: N/A
Party or solo: N/A
In-game time: N/A
Area and coordinates: N/A
Steps:
1. Checked the calamity npc, both retainers, and armoire. Unable to find Melancholy Mogfork and Lominsan Officer's Gloves.

Connection Specs
Irrelevant

PC Specs
Irrelevant

Notes:
I am missing both my Melancholy Mogfork and my Lominsan Officer's Gloves. I did have the hands in phase 3 but not in phase 4 or now (but was missing Moogle Lance then as well).

[corwynt]

I am still missing my Thormoen's Purpose shield. Posted it during Phase 3 and 4. Still nothing

[corwynt]

So will either of us be seeing our missing gear/items or should we just toss this to yet another SE FFXIV mess ups?

[Yumeji]

So will either of us be seeing our missing gear/items or should we just toss this to yet another SE FFXIV mess ups?

Been wondering this myself.

[corwynt]

Been wondering this myself.

Yeah, come on SE! Its the little things like this that are very important to us players! These items may seem like nothing to others, but players like us worked hard to get our now missing gear/items.
I know there are greater issues at hand, like server population, but at least a response can go a long way for us!
Thanks.

[Shika]

I put in a ticket 4 days ago about my missing Vanya robe... No e-mail response yet other than to tell me that the ticket was received. Pretty annoyed as my husband still has the one I made for him

[corwynt]

I put in a ticket 4 days ago about my missing Vanya robe... No e-mail response yet other than to tell me that the ticket was received. Pretty annoyed as my husband still has the one I made for him

I feel your pain. I never got a response or shown that my ticked was received.

[Shika]

Well this is the reply I got yesterday:

"Dear Customer,

Due to the overwhelming volume of contacts received in regards to the launch of FINAL FANTASY XIV: A Realm Reborn, we have regretfully been unable to respond to your request within the expected 48 hours. In order to prioritise time-sensitive issues, your ticket has been closed."


Ok it is just a missing item. But it was an item I had in my inventory in 1.0 that did not transfer over; that is not my fault
Pretty annoyed and now I have had to submit another ticket.
If I could easily just make another I would, but with my 1.0 gear for crafting I can't reach the craftsmanship required yet to do so (!!) /sigh

[Aksel]

Has anyone had their issue resolved? I'm also missing items/gil and haven't heard from customer support yet.

[Aesthphron]

Hello there, folks! I'm sorry to hear about the issues with your missing items. Technically, this isn't a bug within the game, but was more of an issue of data transfer. I'll lock this thread down, but I'm going to alert the appropriate parties and try to get this sorted for you. Sorry for the inconvenience.