I also have this issue on Legacy Chocobo and Goobbue. I have the icons on my tool bar and also in the actions menu under "mounts" after using both items, yet they remain greyed out and unselectable. I get the "unauthorized to summon mount" msg when I click on either action.
ITEMS FOR BOTH MOUNTS WERE USED CORRECTLY
AND TAKEN FROM ACTIONS TAB
AND PUT ONTO TOOLBAR WHERE THEY ARE GREYED OUT.
Template report spoiler tagged for huge:
Time: 2:30am pdt and always since Beta4
Frequency: since Beta4 Any time mount button is pressed
World name: Sarganatas
Character name: Jahdahn Vahlshdeh
NPC name:
Monster name:
Class/Level: THM32, PUG 20
Party or solo: Solo
In-game time: All times
Area and coordinates: All areas
Steps:
1. Used Item for Legacy Chocobo and Goobbue Mounts.
2. Item appears in Actions panel and dragged it to toolbar but is always greyed out.
3. When clicking to use the Legacy chocobo or Goobbue, an error message "Unable to authorize mount" appears on my screen. This also happened in Phase 4.
Connection Specs
- Type of internet connection/provider: Cable
- Modem maker/model number: ?
PC Specs
-=-=-=-=- System Information -=-=-=-=-
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601)
Processor: AMD Phenom(tm) II X6 1055T Processor (6 CPUs), ~2.8GHz
Memory: 4096MB RAM
Available OS Memory: 4094MB RAM
DirectX Version: DirectX 11
Card name: ATI Radeon HD 5800 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x689E)
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Laptop Model Name:
Laptop Model Number:
Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:
Browser Information
- Name and version of the browser currently in-use: Firefox up to latest release
- Internet Explorer Version: IE up to latest release
I took these photos today just to demonstrate how it looks in "all places" mounts are usable, not just camps like this picture, where others ride their mounts.

