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  1. #1
    Player
    Thycin's Avatar
    Join Date
    Aug 2013
    Posts
    14
    Character
    Thycin Laforet
    World
    Moogle
    Main Class
    Conjurer Lv 35

    (PS3 Pre-Order) No valid or active account to play FF14

    So I pre-ordered the game, got the code and after many attempts, I finally passed the error 3 and stuff. The game got registered on my square enix account and I thought everything would just work today for the early access. But no...

    I updated the client and whenever I try to log in, I get the following message: No valid or active account to play FF14. If i check my square enix account, the game is still registed there (since 21st August).

    Has anyone got this problem and found a workaround?
    Thanks!
    (1)

  2. #2
    Player
    Kamina33's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    114
    Character
    Hamustaa Heika
    World
    Excalibur
    Main Class
    Thaumaturge Lv 45
    As far as I'm aware, the below issue only applies to people that purchased the digital collector's edition from PSN. However, your, "No valid or active account..." might qualify you for this.

    http://forum.square-enix.com/ffxiv/t...-Orders-in-PSN
    (0)

  3. #3
    Player
    Thycin's Avatar
    Join Date
    Aug 2013
    Posts
    14
    Character
    Thycin Laforet
    World
    Moogle
    Main Class
    Conjurer Lv 35
    I purchased the physical edition from Amazon and I'm "EU". But thanks anyway!
    Still getting the same sick error
    (0)

  4. #4
    Player
    chroniclesofdj's Avatar
    Join Date
    Aug 2013
    Posts
    5
    Character
    U'kleigh Odh
    World
    Coeurl
    Main Class
    Archer Lv 13
    I have the same problem I bought the 80 dollar CE from SE on Jun 15th and I am having the exact same thing. No valid or active account and the 12 digit code they gave me does not work on psn, and I have had a ticket in since the 21st and they still have not gotten back to me, next earliest time is Monday. BYE time I took off of work, BYE BYE Early Access.
    (1)

  5. #5
    Player
    Thycin's Avatar
    Join Date
    Aug 2013
    Posts
    14
    Character
    Thycin Laforet
    World
    Moogle
    Main Class
    Conjurer Lv 35
    Well, my 12 digit code actually worked, but still getting the error now when i log in, as if it didnt register :/
    (0)

  6. #6
    Player
    nore1021's Avatar
    Join Date
    Aug 2013
    Location
    NY
    Posts
    15
    Character
    Rampaging Void
    World
    Cactuar
    Main Class
    Thaumaturge Lv 60

    same issue

    When I log on it says no valid or active account, but I was in the beta. This is upsetting
    (0)

  7. #7
    Player
    Firewater's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    6
    Character
    Scrappy Koko
    World
    Coeurl
    Main Class
    Arcanist Lv 17
    I am getting the same thing on mine an dI was part of Phase 3 and Phase 4 BETA, everything worked fine then...
    (0)

  8. #8
    Player
    nore1021's Avatar
    Join Date
    Aug 2013
    Location
    NY
    Posts
    15
    Character
    Rampaging Void
    World
    Cactuar
    Main Class
    Thaumaturge Lv 60
    I have been trying to contact someone about the issue but even the Playstation support line doesn't go through
    (0)

  9. #9
    Player
    Rensumas30's Avatar
    Join Date
    Aug 2013
    Posts
    14
    Character
    Tristan Corrick
    World
    Midgardsormr
    Main Class
    Marauder Lv 51
    Had same problem went and got code from preorder na register then entered it in psn no longer says no active service
    (0)

  10. #10
    Player
    Thycin's Avatar
    Join Date
    Aug 2013
    Posts
    14
    Character
    Thycin Laforet
    World
    Moogle
    Main Class
    Conjurer Lv 35
    Care to elaborate more what you did to solve the problem, Rensumas30?
    (0)

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