Did not receive pre-order items

[NeverAgain]

Preorder items are not available in Early access. Will be ready in Moogle mail at launch date (27 August).

Thank you, that's what I needed to know.

It's silly, though. I understand ARR CE items not being delivered until launch, but the pre-order exclusive items not being available in the pre-order exclusive (except Legacy, I guess) early access is odd. *shrug* As long as I get them eventually!