NA PS3 Players with Collectors Edition Pre-Orders in PSN

[beater49]

Hi, I made this thread for people like me who are encountering the following:

1. Pre-ordered a Digital Collectors Edition of FF14:ARR between Aug 13-15 on PSN.
2. Did not receive any msg in XMB.


It seems that only the people with standard edition pre orders are getting the XMB message and well, they're lucky bastards.

[EDIT 4.1]
Some XMB messages have started to roll out on 2:00 am EST. Please check ur XMB inbox. thanks

Thanks also to Bayohne for keeping us well informed:

Thank you all so much for your patience. We've been working with Sony throughout the day to expedite the issue for those users that were still affected. As you can see, the vouchers are in the process of being sent out to the users that were affected by the issue.

Once again, we deeply apologize for the inconvenience you were put through and thank you very much for your patience.

If you're on Leviathan or just need a new friend, add me up on PSN: arvin_miranda
we will journey Eorzea together! XD


[EDIT 3.0]
Bayohne has replied:

Greetings everyone,

We're very sorry that there is a delay, and that some users have not yet received their XrossMediaBar message with the replacement voucher code. Delivery of your replacement code will be done via the XMB and through PSN. Rest assured that Square Enix and Sony are aware of the issue along with the impacted customers and are working to deliver your voucher.

If you have questions or technical issues regarding accessing the PlayStation Network or the XMB message please contact Sony support.

and

I'm very sorry, everyone. I know you would like an ETA for this, but I'm afraid I do not have one for you. I apologize, but only Sony knows for sure when these messages will be sent out as they are the ones that deliver them.

Unfortunately, we have no way to check when these will be sent to the affected users.

But im still keeping this alive. Letting SqEx know we haven't been able to play and are still locked out.

[EDIT 2.5.1]
"Please like this post if you have the same problem,
or if you would like to help us out.
Hopefully this will prompt more attention from the devs-- thanks!"


[EDIT]
everyone, please help by pasting the link of this thread in other forums. the faster we get bumps, the better.