NA PS3 Players with Collectors Edition Pre-Orders in PSN

[PetiteMalFleur]

Just to add to this thread, Im not able to access the game due to same error about not having a valid service account. And I got my CE code from GAMESTOP which I entered Thursday. I got my code 6-18-13 and waited this long? I played in BETA3 and 4 and now can't access game at all for EarlyAccess? I did delete the BETA game client as I had the PHASE4/game client so hopefully that didn't trigger something?

No. You have a different issue. The problem we have is not that the client is bad, but that our licensed permissions were revoked when they pulled the game from the store on 8/16. Either you entered the wrong code, got a bad region, or it just isn't working for some reason. Try reentering your code now since they supposedly fixed the bad code issues, or call SE. Or see if Gamestop will print you a new code.

[Shizuma-Sama]

they maybe will take off weekend and going to back for monday =/

[NeKr0]

I ripped them a new one with all of my ex-Marine language. Ripped them about CE debacle when "digital is the future of gaming", ripped them on having zero communication skills. Ripped them on sub-par NA servers (that's why my character is in a Japanese server. Even in XI the NA servers were trash). It was quite satisfying

To demonstrate my server accusation: the Japanese server is running great, all area open according to my friends. As NeKrO said, NA instances are down

From one former service member to another Thank You for being one of the 1% who signed up brother

Army here 04-07. 3-89 Cav

[Arathelle]

Well, I got fed up with not getting answers from anyone in charge, so I called Sony. The wait wasn't long but the news wasn't good. I was told the only information they had to offer on the issue was that we should continue waiting for a message in our XMB. However, the time frame for receipt, when I asked, is supposed to be sometime "early next week." The lady I spoke with also DID NOT recommend using your refund to buy a copy of the Standard Edition as she did not know whether, once the code was sent to your XMB, you'd be able to upgrade from the Standard Edition and get all of your Collector's Edition items. Sorry for the bad news, folks. Hopefully they get a handle on this a bit quicker than that.

[artemismoon]

I didn't receive a message in XMB either. I can load and log in now, but it won't start. I just get the opening cinema when I click start, over and over.

[FatChocob0]

K so it worked.

Step 1: delete all final fantasy files (your save is on the server, no worries)
Step 2: submit a preorder code
Step 3: reDL EA client
Step 4: Update
Step 5: enjoy

Then you can play while waiting for SE to send your PSN message

[beater49]

K so it worked.

Step 1: delete all final fantasy files (your save is on the server, no worries)
Step 2: submit a preorder code
Step 3: reDL EA client
Step 4: Update
Step 5: enjoy

Then you can play while waiting for SE to send your PSN message

well, you technically can't play...yet because all NA/EU servers are undergoing emergency maintenance...XD

[PetiteMalFleur]

K so it worked.

Step 1: delete all final fantasy files (your save is on the server, no worries)
Step 2: submit a preorder code
Step 3: reDL EA client
Step 4: Update
Step 5: enjoy

Then you can play while waiting for SE to send your PSN message

Yes, used a preorder code to get access. You don't need to download and delete everything though. It works fine once you submit a new code.

Still waiting for XMB . I bought the PSN collectors edition. Southwest region of the US.

[FatChocob0]

Yes, used a preorder code to get access. You don't need to download and delete everything though. It works fine once you submit a new code.

Still waiting for XMB . I bought the PSN collectors edition. Southwest region of the US.

Thought it might go that way but figured better safe than sorry. :P.

And just to be clear, this only fixes Early Access, it WILL NOT fix the bugged collector's edition

[PetiteMalFleur]

Thought it might go that way but figured better safe than sorry. :P.

And just to be clear, this only fixes Early Access, it WILL NOT fix the bugged collector's edition

Yes, this is a licensing issue. Entering a new code will refresh the license to grant us access, for those who have a code. They had to refund our purchases to release the bad license that was attached to our accounts.