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  1. #1
    Player
    beater49's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    405
    Character
    Albert Ogden
    World
    Tonberry
    Main Class
    Lancer Lv 70

    [Resolved] No XMB msg for NA PS3 Players with CE Pre-Orders in PSN.

    Hi, I made this thread for people like me who are encountering the following:

    1. Pre-ordered a Digital Collectors Edition of FF14:ARR between Aug 13-15 on PSN.
    2. Did not receive any msg in XMB.


    It seems that only the people with standard edition pre orders are getting the XMB message and well, they're lucky bastards.

    [EDIT 4.1]
    Some XMB messages have started to roll out on 2:00 am EST. Please check ur XMB inbox. thanks

    Thanks also to Bayohne for keeping us well informed:
    Quote Originally Posted by Bayohne View Post
    Thank you all so much for your patience. We've been working with Sony throughout the day to expedite the issue for those users that were still affected. As you can see, the vouchers are in the process of being sent out to the users that were affected by the issue.

    Once again, we deeply apologize for the inconvenience you were put through and thank you very much for your patience.

    If you're on Leviathan or just need a new friend, add me up on PSN: arvin_miranda
    we will journey Eorzea together! XD


    [EDIT 3.0]
    Bayohne has replied:
    Quote Originally Posted by Bayohne View Post
    Greetings everyone,

    We're very sorry that there is a delay, and that some users have not yet received their XrossMediaBar message with the replacement voucher code. Delivery of your replacement code will be done via the XMB and through PSN. Rest assured that Square Enix and Sony are aware of the issue along with the impacted customers and are working to deliver your voucher.

    If you have questions or technical issues regarding accessing the PlayStation Network or the XMB message please contact Sony support.
    and

    Quote Originally Posted by Bayohne View Post
    I'm very sorry, everyone. I know you would like an ETA for this, but I'm afraid I do not have one for you. I apologize, but only Sony knows for sure when these messages will be sent out as they are the ones that deliver them.

    Unfortunately, we have no way to check when these will be sent to the affected users.
    But im still keeping this alive. Letting SqEx know we haven't been able to play and are still locked out.

    [EDIT 2.5.1]
    "Please like this post if you have the same problem,
    or if you would like to help us out.
    Hopefully this will prompt more attention from the devs-- thanks!"



    [EDIT]
    everyone, please help by pasting the link of this thread in other forums. the faster we get bumps, the better.
    (42)
    Last edited by beater49; 08-31-2013 at 01:46 PM. Reason: Need to highlight issue encountered

  2. #2
    Player
    DarkVolcano's Avatar
    Join Date
    Aug 2013
    Posts
    5
    Character
    Dark Volcano
    World
    Behemoth
    Main Class
    Gladiator Lv 20
    same problem here......
    (4)

  3. #3
    Player
    Shou-Kun's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    57
    Character
    Shou Sanada
    World
    Gilgamesh
    Main Class
    Lancer Lv 54
    Yeah this is utter BS yet again, I'm still amped for this game but for all the damn issues that have come up i'm really getting tired. Even my friends who i invited to get this game are on right now, i'm my FC's leader so this is really a drawback on our progress.
    (5)

  4. #4
    Player
    Syratheon's Avatar
    Join Date
    Aug 2013
    Posts
    36
    Character
    Syratheon Sangrimoire
    World
    Gilgamesh
    Main Class
    Arcanist Lv 20
    Having the same issue. Would be nice to get a word on this.
    (3)

  5. #5
    Player
    EliteNoob's Avatar
    Join Date
    Aug 2013
    Location
    Ul'Dah
    Posts
    71
    Character
    Shadic Uchiha
    World
    Exodus
    Main Class
    Gladiator Lv 50
    Where's my baseball bat....
    I know someone out there knows something there's no way this crap is happening
    Bought my CE on PSN Aug 14 2013 I have been up from 10pm est to get this sorted out... It's 6:22 am
    (6)

  6. #6
    Player
    Arathelle's Avatar
    Join Date
    Aug 2013
    Posts
    15
    Character
    Arathelle Traemane
    World
    Balmung
    Main Class
    Conjurer Lv 50
    Went to bed... woke up all excited to this news... checked my XMB... still no message. Still can't log in to the game as it's asking me for a code. Still can't do anything with PSN store cause it says I already own a copy of the game. Going back to bed. Maybe this will be fixed when I wake up~
    (4)

  7. #7
    Player
    Jess_Confessora's Avatar
    Join Date
    Aug 2013
    Posts
    12
    Character
    Jess Confessora
    World
    Tiamat
    Main Class
    Conjurer Lv 22
    West coast
    (2)

  8. #8
    Player
    SmokeyTreats's Avatar
    Join Date
    Aug 2013
    Posts
    31
    Character
    Sith Ixion
    World
    Adamantoise
    Main Class
    Lancer Lv 50
    Ughhhhh!!! Bump........
    (4)

  9. #9
    Player
    Juvian's Avatar
    Join Date
    Aug 2013
    Posts
    29
    Character
    Juvian Black
    World
    Cactuar
    Main Class
    Lancer Lv 50
    Im another unlucky bastard....
    (4)

  10. #10
    Player
    EliteNoob's Avatar
    Join Date
    Aug 2013
    Location
    Ul'Dah
    Posts
    71
    Character
    Shadic Uchiha
    World
    Exodus
    Main Class
    Gladiator Lv 50
    Yo guys add where you're from so we can get some visual aid of what's going on
    East Coast here
    (3)

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