1.0 Legacy Char not recognized as Legacy

[KuroNoKaze]

Time: Saturday, August 24th ~11.30 a.m. (GMT+1)

Frequency: once per Character (obviously)

World name: Ragnarok

Character name: Aleksander Whiterock, Tameris Decano, Temis Askumi

NPC name: none

Monster name: none

Class/Level: A.W. -> *ARC 20 CNJ 13 / T.D. -> PGL 18, *Arcanist 1 / T.A. -> CNJ 1, *GLD 1 (* denotes the starting Prof used)

Party or solo: solo

In-game time: right from the start

Area and coordinates: Intro and starting city

Steps:
1. Logged in to the game
2. imported the 3 characters, overhauling their looks slighty (during OB)
3. got the regular "new 2.0 char" carriage/ship intro on all 3 of them instead of the Legacy intro they should receive
4. NPCs treat them like new 2.0 characters instead of legacy 1.0 chars
5. now in Head Start, the issue remains

Connection Specs
- Type of internet connection/provider: Unitymedia 100Mb Cable
- Modem maker/model number: Unitymedia Cable Modem (no model number etc. but made by Cisco)

PC Specs
-=-=-=-=- System Information -=-=-=-=-
I don't see any relation between my system specs and a clearly server side problem like this, so I'll leave them out.
I can supply them later, of course, if you (for whatever reason) need them to handel the problem
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Browser Information
- Name and version of the browser currently in-use: Firefox 23.0.1
- Internet Explorer Version: 11

Additonal Informartion:
I got in contact with your support about this during Open Beta (Ticket Number #2503404) but was told that support couldn't do anything about Legacy related problems and that the devs would need to fix it.

[KaiDennDalk]

Same issue here.

Character : Maelle Solemitan
Formerly known as Kaidenn Dalk in 1.0: race, gender, appearance were also changed.

Server: Ragnarok

This happens since beta phase 3 even before the name, gender, race changes.
It was never acknowledged as 1.0 returning character by NPC and obviously the program (except for my items and mounts, progression etc. that were all there).

[Outa]

Newly created characters on my Legacy account do not have the Legacy tattoo, but i do have legacy mount.


Server: Hyperion

Character: Enn O'ki

[redisdrunk]

Same issue.

Server: Ragnarok

Character Name: Alcee Briarcastle

Legacy character, tweaked visuals and name, logged in and it started me with all the new player bells and whistles. :/

[KaiDennDalk]

Newly created characters on my Legacy account do not have the Legacy tattoo, but i do have legacy mount.


Server: Hyperion

Character: Enn O'ki

If it's a new character then it can't be considered a 1.0 character, hence the lack of tatoo. The legacy mount is shared through every character on your account, so even new ones can have it (like any bonus from preorder or CE).

Unless you meant you tweaked your old character into a new appearance / name like mine.

[Sagittae]

Same issue. Updated 1.0 character appearance, received 2.0 introduction cinematic. Issue in Phase 3 and 4.

Character Names: C'aehli Ira, Juliana Vale
Server: Balmung

[SmokeyTheSequel]

Same issue. I received the 2.0 (new cutscene) for my legacy character.

Character Name: Smokey Asura. (1.0 name - Smokey TheSequel)
Server: Balmung

[Outa]

Thanks for clearing that up. But i do find it pretty strange that i can see a Legacy tattoo on each newly created character on the character selection screen, and it is gone when i actually log into the game with one of those newly created characters.

[Holyhunter]

You only get the Legacy openings if you were one of the few that defeated Nael van Darnus.

[KaiDennDalk]

You only get the Legacy openings if you were one of the few that defeated Nael van Darnus.

That's urban legend.
Yoshida never said any requirement beside being a 1.0 character was needed. Add to this that many people reported having never beaten Van Darnus (story or Hard mode) and yet acknowledged as returning characters with the proper cs.