Quote Originally Posted by Organic View Post
The US/EU experience in open beta left it quite obvious we won't receive much support and that they are completely unprepared for a US/EU launch. It may be a while before you get a reply on the forums, especially from any official source. If possible, try to get support from the official site: http://support.na.square-enix.com/co...p?id=5382&la=1 ; best of luck.
By the time his ticket is read it will be mid-week.