Why do I have 2 service accounts to choose from and neither has my beta 4 character!

[Lucifarian]

Same trouble here. They splitted my account in 2 and cant play my Open Beta character.

[h0tNstilettos]

Same here. I had this in phase 4 and still have it.

I chose FFXIV 2 because if I tried to choose 1 it would say FFXIV 1 cannot be used. I assume 1 can only be used if you have a legacy character to import. FFXIV 2 seems to be ARR.

Technically it seems FFXIV 1 is only for those that had 1.0 account.

[YousufM]

I really hope we can get this fixed soon!

[Maelo3507]

Where do you input the new early access code if you do the amazon thing??

[aswedishtiger]

ok guys guys guys listen

go on your amazon account right? use your SAME credit card (although it doesnt matter)

when you click "place my order" AMAZON DOES NOT CHARGE YOU they simply verify that your bank account actually exists (you dont even have to have the correct funds)

then once again like I said before, WITHIN MINUTES youll get an email with a NEW EARLY ACCESS CODE

apply code

profit

#firstworldproblems

/thread

[Maelo3507]

Just did the Amazon thing and canceled my order before I even tried my code....Its working just fine! Thanks to whomever thought to do this! I can actually enjoy playing now.

[RedEyeDeath]

Ok im confused on how you got this issue resolved. Mind helping me out. I pre-order mine from gamestop. Should I get a new code from them?

[Caar]

Where do you insert the code?

[JonnyRam]

S-E sent me a new early access code when I submitted a support ticket about this.
Do it the right way, don't create extra work for Amazon staff.

[Johncue]

S-E sent me a new early access code when I submitted a support ticket about this.
Do it the right way, don't create extra work for Amazon staff.

I would like to do it the "right way". Could you tell me how long it took from the time you created your support ticket to the time you got a response?